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ArticleVersusConga CLM vs DocuSign CLM: which is right for you?

Conga CLM vs DocuSign CLM: which is right for you?

Contract Lifecycle Management platforms Conga CLM and DocuSign CLM simplify contract creation, negotiation, and management.

Conga CLM and DocuSign CLM are both sophisticated Contract Lifecycle Management (CLM) solutions that are essential to modern business processes for optimizing the entire contract management process. CLM systems have become very important because they make it easier, faster, and better to handle contracts throughout their entire lifecycle, from making and negotiating them to putting them into action and keeping an eye on their compliance.

Conga CLM offers powerful contract automation, which makes it easy for businesses to make, discuss, and manage contracts. It puts all the information about contracts in one place, encourages teamwork, and makes sure they are followed. This reduces risks and increases productivity.

DocuSign CLM, on the other hand, takes its well-known e-signature features and turns them into an end-to-end CLM tool. It gives users the power to fully handle contracts, including redlining, version control, and reporting. DocuSign CLM makes contracts easier to find, cuts down on mistakes, and speeds up the contract lifetime.

Conga CLM vs DocuSign CLM Comparison table

The differences between Conga CLM and DocuSign CLM are shown in this table. Conga works on full contract management with eSignature integration, while DocuSign offers a flexible contract platform with built-in eSignature features and a focus on security and compliance.

FeatureConga CLMDocuSign CLM
Contract CreationComprehensive contract authoring tools.Robust contract template creation and editing.
Contract CollaborationCollaborative review and approval workflows.Multi-user collaboration with role-based access.
eSignaturesIntegration with Conga Sign for eSignatures.Built-in DocuSign eSignature capabilities.
Document StorageStore and manage contracts and related documents.Secure document storage with search and retrieval.
Compliance TrackingTrack compliance and milestones in contracts.Compliance monitoring and reporting tools.
Workflow AutomationAutomate contract workflows and approvals.Customizable workflow automation.
Contract AnalyticsAdvanced analytics for contract performance.Insights into contract lifecycles and performance.
Integration CapabilitiesIntegrates with Salesforce and other platforms.Integrates with various CRMs and business systems.
AI and Machine LearningAI-driven contract insights and recommendations.AI features for contract analysis and risk scoring.
Mobile AccessibilityAccess and manage contracts on mobile devices.Mobile app for contract management on-the-go.
Audit TrailsComprehensive audit trails for contract changes.Detailed audit logs for contract activities.
Customer SupportCustomer support, training, and onboarding.Customer support, training, and resources available.
Security and ComplianceStringent security features and compliance support.Emphasizes data security and regulatory compliance.
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Conga CLM vs DocuSign CLM: User interface and ease of use

Conga CLM vs DocuSign CLM

I’ve used both DocuSign CLM and Conga CLM, and DocuSign was much easier to use. The design is easier to understand and use, and the whole experience is more streamlined. I often got lost in Conga CLM’s choices and had trouble figuring out how to do simple things. It’s hard to find what you’re looking for because the design is crowded and old.

FeatureConga CLMDocuSign CLM
User interfaceCluttered and outdatedClean and modern
Ease of useDifficult to learn and useEasy to learn and use
Overall experienceFrustratingSmooth and streamlined

On the other hand, DocuSign CLM has a clean, modern design that is easy to use and understand. Even if you’ve never used CLM software before, DocuSign CLM will be easy and quick to learn. Another thing I like about DocuSign CLM is that it can be changed in many ways. The interface can be changed to fit your wants and tastes, which makes it even easier to use.

Overall, I think that DocuSign CLM is much easier to use than Conga CLM. It’s easier to use, understand, and customize. DocuSign CLM is a great choice if you want a CLM system that is easy to use.

Conga CLM vs DocuSign CLM: Integration capabilities

Because Conga CLM integrates seamlessly with Salesforce, it is a great choice for businesses that currently use Salesforce as their CRM system. Email marketing tools, ERP, PSA, and many other business systems can all be integrated with Conga CLM. DocuSign CLM’s integration architecture is more open, which makes it easy to connect it to other business systems. Conga CLM doesn’t have as many pre-built interfaces as DocuSign CLM.

  • Salesforce: Conga CLM can be deeply integrated with Salesforce, which lets users make and manage contracts right in Salesforce. Conga CLM also has a number of tools, such as automated workflows and approvals, that help to automate the contract lifecycle. DocuSign CLM can be linked with Salesforce, but the integration is not as deep as the one between Conga CLM and Salesforce.
  • ERP systems: Conga CLM can be connected to ERP systems to make it easier for data to flow between the two. This can help speed up the contracting process and cut down on mistakes. DocuSign CLM can be linked to ERP systems to make it easier for data to flow between the two.
  • PSA systems: Conga CLM can be connected to PSA systems so that time and money spent on contracts can be tracked. This can help businesses make better use of their resources and make sure that their contracts bring in money. DocuSign CLM can be connected to PSA tools so that time and money spent on contracts can be tracked.
  • Email marketing systems: Conga CLM can be linked to email marketing systems so that automated emails can be sent to people who have a stake in a deal. This can help everyone know how the deal is going and make sure that deadlines are met. DocuSign CLM can be linked to email marketing tools so that automated emails can be sent to people involved in a contract.
FeatureConga CLMDocuSign CLM
Salesforce integrationDeepGood
ERP system integrationYesYes
PSA system integrationYesYes
Email marketing system integrationYesYes
Other business system integrationsLimitedWide range

DocuSign CLM has more pre-built integrations than Conga CLM. These include integrations with CRM, PSA, ERP, and document management tools. In my work, I’ve used both Conga CLM and DocuSign CLM, and I’ve found that both are good at integrating with other systems.

But I’ve found that Conga CLM’s connection with Salesforce goes deeper than DocuSign CLM’s. This is because Conga CLM was made to work with Salesforce. I’ve also found that DocuSign CLM has a bigger range of pre-built integrations than Conga CLM. This is because DocuSign CLM’s integration design is more open.

Conga CLM vs DocuSign CLM: Customization and scalability

Both Conga CLM and DocuSign CLM let you make a lot of changes, but there are some big differences between the two. With Conga CLM, you can change fields, layouts, and processes by pointing and clicking. This makes it easy for users to change the system to meet their own needs without having to write any code.

DocuSign CLM uses a more standard way to customize based on code. This gives users more freedom, but it also needs them to know more about how computers work. Both Conga CLM and DocuSign CLM can handle a big number of contracts. This is called scalability. But Conga CLM is easier to scale right out of the box. To grow well, DocuSign CLM needs more configuration.

FeatureConga CLMDocuSign CLM
CustomizationPoint-and-click interfaceCode-based
ScalabilityMore scalable out of the boxRequires more configuration to scale

I’ve worked with both Conga CLM and DocuSign CLM, and Conga CLM is easier to adjust and more scalable. I also think that Conga CLM is easier to use in general. For example, I was able to change Conga CLM in just a few hours to make a new contract workflow for our business. With DocuSign CLM, I could have done the same thing much faster. I’ve also found that DocuSign CLM isn’t as scalable as Conga CLM. Conga CLM has been able to handle all of the contracts we have without any trouble.

Conga CLM vs DocuSign CLM: Compliance and security features

Conga CLM vs DocuSign CLM

One of the best things about Conga CLM is that it already has compliance tools built in. Conga CLM has a number of tools that help businesses follow industry rules like SOX, HIPAA, and GDPR. Some of these tools are clause libraries, clause risk assessments, and audit logs. DocuSign CLM also has a number of compliance features, but unlike Conga CLM, these features are not as closely integrated with the main platform.

For example, DocuSign CLM does not have a built-in tool for evaluating the risk of a contract. The way the two systems handle security is another big difference. A zero-trust security model is used by Conga CLM. This means that all users and devices must be verified before they can use the platform. This makes it harder for people to get in without permission and for data to be stolen.

FeatureConga CLMDocuSign CLM
Built-in compliance featuresYesYes, but not as tightly integrated with the core platform
Security modelZero-trustNot as strict as Conga CLM’s
User authenticationRequired for all usersNot required for all users
Data encryptionYesYes
Audit trailsYesYes

DocuSign CLM also has a number of security features, but its security model is not as strict as Conga CLM’s. For example, not all DocuSign CLM users have to prove who they are before they can use the tool. I’ve been using Conga CLM for more than a year, and its security and compliance tools have really impressed me. The built-in compliance features have helped me streamline our compliance process and make sure that all of our contracts follow all laws.

With the zero-trust security approach, I don’t have to worry about unauthorized people getting into our data. I’ve also used DocuSign CLM before, and I thought it was a good tool all around. But I found that the compliance tools were not as tightly integrated with the main platform as they are in Conga CLM. I was also worried about the fact that DocuSign CLM doesn’t make all users authenticate themselves before they can use the app.

Overall, I think that Conga CLM has a better set of tools for security and compliance than DocuSign CLM. The zero-trust security model and built-in compliance features of Conga CLM make it a good choice for companies that need to follow strict industry rules and keep their data safe from unwanted access.

Conga CLM: Pros and Cons


  • Robust contract authoring.
  • Integration with Conga Sign.
  • AI-driven insights.


  • Learning curve.
  • Fewer built-in eSignature features.

DocuSign CLM: Pros and Cons


  • Native eSignature capabilities.
  • Strong compliance focus.
  • Customizable workflows.


  • Limited contract authoring.
  • Learning curve for complex setups.

Conga CLM vs DocuSign CLM: which one should you consider?

When choosing between Conga CLM and DocuSign CLM, a lot will depend on the goals and priorities of your business. Conga CLM is highly customizable and scalable, which makes it a good choice for companies that want to make their own contract management systems. DocuSign CLM, on the other hand, is great at being easy to use and integrating with other systems.

This makes it a good choice for companies that want to manage documents easily across different platforms. Think about your business, any compliance requirements, your budget, and how important security and ease of use are to you. Both options have their good points, so the best CLM solution for your business will depend on how carefully you look at your specific needs.


What is Conga CLM?

Conga Contract Lifecycle Management (Conga CLM) is a cloud-based solution that standardizes, streamlines, and automates the contract lifecycle management process, from the initial request to drafting, redlining, sending for signatures, securing documents, managing obligations, and renewing contracts.

Does DocuSign have a CLM?

DocuSign CLM (Contract Lifecycle Management) lets you speed up the contract lifecycle by automating manual tasks, coordinating complex processes, and reducing unnecessary risk.

James Hogan
James Hogan
James Hogan is a notable content writer recognized for his contributions to Bollyinside, where he excels in crafting informative comparison-based articles on topics like laptops, phones, and software. When he's not writing, James enjoys immersing himself in football matches and exploring the digital realm. His curiosity about the ever-evolving tech landscape drives his continuous quest for knowledge, ensuring his content remains fresh and relevant.


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