ReviewsDropbox Business review (2023) boost your team's productivity

Dropbox Business review (2023) boost your team’s productivity

Dropbox Business is the greatest cloud storage for all businesses.


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Dropbox Business is a way for businesses of all sizes to store files in the cloud. It gives you a safe way to share files, tools for working together, and administrative controls. Dropbox Business is easy to use and reliable, which makes it a good choice for businesses that need to store and share files quickly.

Dropbox made cloud storage popular, and as our Dropbox review shows, it is still a popular choice with good file sharing, syncing, and collaborative tools. Dropbox Business takes the known parts of the original Dropbox and adds tools and features that help businesses work more efficiently. In our study of Dropbox Business, we look at everything this service has to offer. Dropbox Business is flexible enough that it can be used as a tool for managing documents. One of the new features is the ability to remotely delete folders or files from PCs that have been lost or hacked.

Dropbox Business: Description

Dropbox Business is the best cloud-based storage and collaboration platform for businesses of all sizes. Its easy-to-use interface and wide range of features make it easy to share, sync, and back up files across teams and devices. This SaaS solution gives businesses the ability to centralize their digital assets, which improves their productivity and workflow.

It uses advanced security protocols, such as two-factor authentication and granular access controls, to make sure that data is secure and private. Dropbox Business also works with popular apps from other companies, which makes it even more useful. This thorough review looks at the most important features, benefits, and possible downsides of using Dropbox Business as a key tool for your business.

Dropbox Business: Pricing

Dropbox has plans for all kinds of businesses, from small teams to large companies. The Standard plan is for small teams and costs $15 a month per person. For this price, you get 5 TB of storage, content safety and controls for external sharing, file and account restoration for up to 180 days, and automatic backups of computers and external drives to the cloud.

For big teams, the Advanced plan costs $24 per user per month and comes with storage that can be changed to fit the needs of the organization. A few more things Include everything in the Standard plan, plus security monitoring, notifications, and alerts, data classification for sensitive and confidential information, and the ability to move large files with Dropbox move (up to 100GB).

Plan NameSuitable ForMonthly Cost per UserStorage CapacityFeatures
StandardSmall Teams$155 TBContent safety and controls for external sharing, File and account restoration (up to 180 days), Automatic backups of computers and external drives to the cloud
AdvancedBig Teams$24CustomizableSecurity monitoring, notifications, and alerts, Data classification for sensitive information, Dropbox Move (up to 100GB)
EnterpriseLarge GroupsCustomized PricingTailoredEnterprise-grade security and monitoring, Integration with security solutions, Dedicated customer success manager

Large groups can get the Enterprise plan, which has prices and storage space that are tailored to their needs. In addition to everything in the Advanced plan, there are also enterprise-grade security and monitoring tools, integration with best-in-class security solutions, and a customer success manager who is only for that plan.

Dropbox Business Key Features Table

Dropbox Business is a great choice if you want to store files in the cloud for your business. It has a lot of features and perks that can help you improve your productivity, security, and compliance.

File storageStore files in the cloud and access them from anywhere.
File sharingShare files with others easily and securely.
Version historyTrack changes to files and restore previous versions.
File recoveryRecover deleted files up to 30 days.
Advanced sharing controlsSet permissions for who can view, edit, and download files.
File lockingPrevent others from editing or deleting files.
Team foldersShare files with a group of people.
PaperA collaborative workspace for creating and editing documents.
PasswordsStore and manage passwords securely.
VaultA secure place to store sensitive files.
Mobile appsAccess your files on the go with mobile apps for iOS and Android.
Admin toolsManage users, devices, and settings with admin tools.
24/7 supportGet help from Dropbox support 24/7.
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Get started with Dropbox Business

To make an account, you have to give your contact information, make a password, and give payment information, as well as the name of your team, the size of your company, and the number of users. You also have to agree to Dropbox’s Terms of Service. Once everything is set up, you can start inviting team members and collaborators right away or go straight to your admin panel. There, you’ll find some tips on how to use features like inviting and controlling members, getting to settings, and keeping track of how your team is using activities.

The dashboard for Dropbox Business is easy to use. As an admin, you can see how many people are on your team, how many invites are still waiting, and how many licenses are left (the free trial gives you five). On the left side of the screen, you can get to the help center, activity logs, sharing settings, your team files, and more. As an admin, you can decide whether external users can share documents and links and whether users can write on files or make requests.

On the user homepage, you can see all of your files and folders, including the admin-managed team folder. Here, you can add files and folders, share files and folders, and send requests for files. You can ask anyone via email for files, even if they don’t have a Dropbox account. This could be a client or worker who isn’t on your staff. There is also a folder for things that have been deleted. You can always get them back, which is a nice safety net for the system.

It’s easy to put your own files in Dropbox Business folders because there are different ways to share files based on how you like to work. You can drag and drop files directly from your desktop, which feels like the most obvious extension of the desktop user interface (UI). You can also choose files to upload from your Dropbox business online page, which gives you choices like “Create new file,” “Upload files,” “Upload folder,” “New team folder,” “New shared folder,” “New folder,” “Show deleted files,” and “View in Admin console.”

Dropbox Business: Features

Dropbox Business

Dropbox is a useful tool for team collaboration and file sharing, and Dropbox Business is no different. All of Dropbox’s features are present in Dropbox Business, along with a few extras that facilitate collaboration and increase productivity.

Dropbox Native Apps: For Dropbox Business, the native apps play a big part or at least stand out as one of the tools you can use. Dropbox Paper is a great example because it works well with your Dropbox Business account.

Sharing and working together on a Paper document happens in real time on the web or on devices with the Dropbox app installed.

eSign and DocSend: With all Dropbox Business plans, you can send and request safe electronic signatures. It’s useful, especially for people who need to sign papers often. You can also make templates for papers that you sign often. But even if you pay for a business plan, using a design costs extra.

DocSend is an analytical tool that lets you keep track of who has looked at the papers you’ve shared and for how long. With a Dropbox Business plan, you can connect to DocSend, but it’s a separate, paid add-on unless you buy the Standard + DocSend plan for teams (more on that below). Not every group or person will need this feature, but it is a tool that can be used.

Integrations with third-party apps: If your team wants to use apps other than Dropbox’s own, the app center has many popular choices. Google Workspace and Microsoft Office apps are examples of third-party interfaces. Only with Google and Microsoft apps can you create new files straight in Dropbox.

You’ll need to log in to your account first, but once you do, you’ll see these choices in a dropdown menu. In addition to Google and Microsoft, Dropbox Business also works with Slack, Zoom, and Trello. Most connections make either a tab in your Dropbox account or, more often, a Dropbox connection in the app. When you connect your Slack and Dropbox accounts, for example, Slack makes a Dropbox area.

Benefits of using Dropbox Business

Dropbox Business is a powerful cloud storage service with a wide range of features that can help businesses of all kinds be more productive and safe.

🔒 Secure file sharing and collaboration: Dropbox Business makes it easy to share files with colleagues, clients, and partners inside and outside of your business. Files are encrypted when they are being sent and when they are being stored, and you can decide who can view them.

🔐 Advanced admin controls: Dropbox Business gives admins fine-grained control over user access, file sharing, and security settings. This keeps your information safe and private.

📁 Dropbox Business lets you store as many files as you want, so you can keep all of your important files in one place. This can help you keep your files in order and save room on your devices.

📱 Access from mobile devices: Dropbox Business is available on all of the major mobile platforms, so you can get to your files from anywhere. This is great for professionals who work from home or on the go.

🔄 Real-time collaboration: It’s easy to work on files together in real time with Dropbox Business. Users can work on the same file at the same time, and changes are automatically synchronized.

💾 Backup and recovery: Dropbox Business backs up your files regularly, so if something goes wrong, you can always get them back. This can help you avoid losing or damaging your info.

📜 Compliance features: Dropbox Business has a number of features that help you meet regulations in your business. Some of these benefits are preventing data loss, auditing, and eDiscovery.

Dropbox Business: Security

Two-step verification, single sign-on, and password requirements are some of the strong security features that Dropbox Business offers. Data security is improved by extra features like removing a device from a distance, transferring an account, watermarking, and trusted teams. Account transfer lets business owners keep control of and ownership of their data even when employees leave or the business changes.

Watermarking adds security by putting identifying information into shared files. This makes it less likely that files will be shared without permission. Trusted teams let owners set up special groups of users who are allowed to use the site. With the help of these features and control choices, business owners can keep their data safe and keep a safe digital environment.

Dropbox has certificates from ISO 27001, ISO 27017, ISO 27018, and ISO 22301. It also has guarantees for SOC1, SOC2, and SOC3. Compliance with the Health Insurance Portability and Accountability Act (HIPAA) is not on by default, and your company needs to sign a Business Associate Agreement (BAA) before you can comply. Administrators can also look at activity audit logs, which can help them stay in line with the Sarbanes-Oxley Act (SOX).

Sharing Documents and Collaboration Options

Dropbox Business

The flexibility of the Dropbox business goes to the ways that team members and users can share documents. First, if you put a file in the team folder, everyone with a Standard account will immediately be able to access it. Second, you can share a link to a folder or document, just like you can with Google Drive. This link can be set to be public, so that anyone with the link can view it, or it can be set to be private in a number of ways. If you don’t want a file or folder to be public, you can protect it with a password, limit access to team members only, and set an end date. You can also set which folders and files can be changed.

Documents in Dropbox can’t be changed. When you click the Open button on a file, you are taken to Microsoft Office 365 online, where you can set up an Enterprise account or sign in to an existing one. This isn’t great, especially since Box (for Business) gives you free access to Microsoft’s online Office tools. (Both Dropbox Basic and Dropbox Pro come with free access.)

You can also sign up for Dropbox Paper, which is a place where Dropbox users can create, edit, comment on, and give tasks related to documents. Once you link your Standard account to Dropbox Paper, you can view your Dropbox Paper documents from your Dropbox dashboard. You can put Dropbox files into Dropbox Paper files, but you won’t be able to change them. If you want to work together on a paper, it’s best to make it in Dropbox Paper from the start.

Dropbox Business: Integrations

Dropbox has been in the business of cloud storage for a long time, and it has a lot of APIs that can be used for custom applications. In fact, many of the most famous apps from companies like Adobe, Microsoft, Salesforce, and Slack already work with Dropbox. It is also one of the easiest APIs to use because it works with a wide range of computer languages that are easy to learn.

This means that, in addition to meeting the process and teamwork needs of today, you will also be able to meet the business needs of tomorrow. The Dropbox DBX Platform also lets you connect information, devices, and apps through a central place that you can use with multiple tools.

Dropbox Business: Customer Support

Customers can get help with Dropbox Business through live chat, email, and a helpful blog. Users with any type of account can always get to the help center, community discussion, and chatbot. Plus, priority email support means that Family, Professional, and working users can expect a response within 1 working day.

Enterprise plan users, on the other hand, get a response time of 1 hour, which is even faster. During local work hours, you can use live chat or the phone to get help. Support is available in more than one language, and users can use their chosen language to email or chat with support. Team admins of Dropbox Business and Enterprise accounts are the only ones who can get phone help.

Dropbox Business: Pros and Cons

Dropbox Business is a cloud storage service that lets businesses store, share, and work together on files in a safe and reliable way. It has a simple interface, syncs files quickly, and has strong security features. Dropbox Business also has a number of features that are useful for businesses, such as team management, e-signing documents, and reporting on activities.


  • Easy file sharing
  • Great team management
  • Offers a remote-wipe security feature.
  • Robust and flexible admin console


  • Lacks private key management.
  • Online file editing isn’t included.

Final Words

Dropbox Business is a useful tool for managing documents that many types of businesses use. It is perfect for companies that just need a place to store documents and don’t need to be able to create them. Even though its collaboration features are also very good, companies that need a centralized management system that can store and create documents should look at Microsoft 365 or Google Workspace as alternatives.

Amy Hinckley
Amy Hinckley
The Dell Inspiron 15 that her father purchased from QVC sparked the beginning of her interest in technology. At Bollyinside, Amy Hinckley is in charge of content editing and reviewing products. Amy's interests outside of working include going for bike rides, playing video games, and watching football when she's not at her laptop.
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Dropbox Business is a way for businesses of all sizes to store files in the cloud. It gives you a safe way to share files, tools for working together, and administrative controls. Dropbox Business is easy to use and reliable, which makes it a good choice for businesses that need to store and share files quickly.Dropbox Business review (2023) boost your team's productivity