BlogsFix: 'Face ID Not Working With App Store' Issue on iPhone

Fix: ‘Face ID Not Working With App Store’ Issue on iPhone

The most important benefit of Face ID biometric authentication from Apple. For me, it’s how easy it is to use. Instead of typing in passcodes and passwords, a microsecond-long scan of the face does the job. But like other biometric authentication methods, Face ID sometimes doesn’t work. And once iOS 14 is running on your phone, you can expect a few bugs. Well, there are always some bugs when a new update comes out. In this article how to Fix ‘Face ID Not Working With App Store’ Issue on iPhone.

Even though some users have Face ID turned on, they can’t use it to verify App Store downloads. Every time they buy something from the App Store, they have to put in their Apple ID passwords. If you are in this group, use one of the solutions below to get Face ID authentication back on the App Store of your device. Visit their official website for more information.

Fix: ‘Face ID Not Working With App Store’ Issue on iPhone

Disable and Re-enable Face ID for App Store

  1. In the Settings app, go to “Face ID & Passcode“.
  2. Enter your device passcode when prompted.
  3. Find and toggle off the switch next to “iTunes & App Store“.
  4. Restart your iPhone by pressing and holding the power button until the power off slider appears. Slide it to power off, then press and hold the power button again to turn it back on.
  5. Repeat steps 1 and 2, and this time toggle on the switch next to “iTunes & App Store“.

Reset All Settings to Face ID Not Working With App Store

  1. Open the Settings app on your iPhone.
  2. Go toGeneral” and scroll down to find “Reset“.
  3. Tap onReset All Settings” and confirm your action.
  4. Enter your device passcode when prompted.

Check Face ID Settings

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap on “Face ID & Passcode“.
  3. Enter your device passcode when prompted.
  4. Ensure that the “iTunes & App Storetoggle switch is enabled.

Update iOS and App Store to Face ID Not Working With App Store

  1. Make sure your iPhone is running the latest version of iOS.
  2. Open the Settings app.
  3. Go to “General”.
  4. Tap on “Software Update”.
  5. If an update is available, download and install it.
  6. Similarly, update the App Store app.
  7. Open the App Store.
  8. Tap on your profile picture in the top right corner.
  9. Scroll down to find updates.
  10. If an update is available, tap “Update” next to the App Store app.

Why Is My Face ID Not Working In Apple Store?

Face ID often has this problem, especially in places like the Apple Store. Unfortunately, you can’t do anything about this. It’s a limitation of the technology itself. Face ID could be messed up by a lot of other tech in the Apple Store, like wireless networks and devices.

Also, the lighting in the store might be too bright or too dim for the device to reliably recognize your face. Lastly, there might be too many people in the store for the device to recognize you as the right person. To make it more likely that Face ID will work in the Apple Store, you can try to move away from things like other wireless devices that could mess with the technology. You can also change the lighting in the store if you need to.


Why is App Store asking for password not Face ID?

The App Store keeps asking for passwords maybe because you put the Password Settings of purchase and in-App purchases on the status of Always Require, which means that you are required to enter your password every time you purchase even if you’ve already signed in with your Apple ID.

Why isn t my Face ID working for Apple Store?

By default, Face ID doesn’t work if anything is covering your mouth and nose. If you’re wearing a face mask and have already set up Face ID with a Mask*, make sure your eyes aren’t blocked. You may need to hold your iPhone higher if you’re wearing a face mask.

Michael Smith
Michael Smith
Michael Smith, a tech-savvy content editor at Bollyinside. With a knack for simplifying complex tech concepts, Michael specializes in crafting user-friendly "How-to" articles and valuable tips. His focus spans Windows, Mac, hardware, and support. Beyond work, he's an avid explorer of diverse tech fields, constantly staying ahead of the curve.
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