If you’re a gamer, there’s nothing more frustrating than encountering an error that prevents you from enjoying your game. One such error is the ‘0x802440 – Do you own this game or app’ issue. In this guide, we’ll walk you through the steps to fix this error on both Xbox and Windows PC.
Why Does the ‘0x802440 – Do You Own This Game or App’ Issue Occur?
The error message typically appears when you start or resume a game after leaving it unattended for a while. It’s a common response to think, “Of course, I own this game!” and search online for a solution. Luckily, we have the answers right here.
How to Fix the ‘0x802440’ Error on Xbox
If you’re experiencing the ‘0x802440’ error on your Xbox, try these steps:
- Restart your Xbox and try playing the game again.
- If that doesn’t work, check the Xbox Live status to ensure everything is functioning properly. Sign out and sign back in to Xbox Live.
- If the error persists, perform a hard reset. Press the left directional button on your gamepad, go to Menu > All settings > System > Console Information and Updates > Reset Console. Confirm the reset and let it complete.
How to Fix the ‘0x802440’ Error on PC
To fix the ‘0x802440’ error on your Windows PC, follow these steps:
- Press Windows key + R to open the run box.
- Type “WSReset.exe” and press Enter. Let the process run.
- Restart your computer and try launching the game again.
- If the error persists, uninstall the game using the Windows Store (not just deleting the game files). Then reinstall the game by searching for it in the Windows Store and following the installation wizard.
- If all else fails, re-register the Windows Store and all apps on your PC. Open Command Prompt (Admin) by right-clicking on the Windows Start button and pasting the following command: “PowerShell -ExecutionPolicy Unrestricted -Command” & {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘AppxManifest.xml’; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”. Restart your computer and test the Windows Store.
Benefits of Fixing the ‘0x802440’ Error
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Frequently Asked Questions
What is this blog about?
In this blog, we provide a guide on how to fix the ‘0x802440 – Do you own this game or app’ error.
How does this blog help you?
This blog provides step-by-step instructions to resolve the ‘0x802440’ error, helping you enjoy your games without interruptions.
Conclusion: Fix the ‘0x802440 – Do You Own This Game or App’ Issue
If you have any further questions or need assistance with fixing the ‘0x802440’ error, please leave a comment below or reach out to us directly. We are here to help.
Note: This blog is intended for informational purposes only. If you notice any misinformation or would like to contribute additional tips, please contact us.
