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Fix ‘Chrome Keeps Crashing’ Issue

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The Fix ‘Chrome Keeps Crashing’ Issue

Usually the Chrome browser is rock solid. It works flawlessly and quickly, which is exactly what we are looking for in the most used app on our devices. However, on occasion, whether through an update that causes problems or a Windows configuration error, Chrome can become less stable. That’s the goal of this tutorial, how to fix Chrome when it keeps crashing.

Despite the huge improvements in Microsoft Edge, Chrome remains the most popular browser on the market. It is fast, reasonably secure, and performs well. Despite tracking pretty much everything you do, we all use it. So when it plays out it has a huge impact.

If your version of Chrome keeps crashing, here are some things you can do.

Fix Chrome when it keeps crashing

First of all. If a program crashes once, that’s okay. If it crashes multiple times, that’s a problem. If more than one program is crashing, the problem is most likely with your computer or device or its operating system, and not with the applications themselves. The common thread between these programs is your system or operating system, so it’s best to look at them first.

Whenever a program or app crashes or something goes wrong, restart the app. Use the menu in the program, Alt + F4 or use Task Manager to force a close. If that doesn’t work and Chrome continues to crash, turn off your device completely, leave it for 30 seconds, and then restart it. You would be amazed to see the large number of issues go away after a full reboot.

Chrome specific fixes

Chrome has a little built-in tool that will check its infrastructure for conflicts that could cause it to crash. This is the first place you should look if you’re having stability issues with Chrome.

Open Chrome and enter “chrome: // conflicts” in the URL bar. The browser will scan its operating environment for problems and report. The top row will say “No Conflicts Detected” or “Conflicts Detected” in the blue box near the top of the page. If he sees a conflict, he will tell you what it is. Remove this item or reinstall it and repeat the test.

How to Fix Chrome When It Keeps Crashing-2

Chrome Cleaner Tool

Because Chrome has a history of crashes in previous versions, Google created the Chrome Cleanup Tool. It checks your Chrome installation to see if there are any instabilities, bad extensions, or anything else that could cause a crash. It is a very good tool that is worth trying.

  1. Download and install the Chrome Cleaner Tool.
  2. Run the tool and let it scan your system. He’ll tell you if he finds anything wrong.
  3. It will then open up Chrome’s settings and allow you to reset everything if you want.

You might want to reset everything, but there’s not much in the settings app that can cause repeated crashes, so I tend to leave it alone.

If Chrome repeatedly crashes and the Chrome Cleanup Tool can’t find anything, the best thing to do is uninstall it and reinstall it again. Chrome is a stand-alone program with few operating system dependencies, so the only real outside players are memory and network. If only Chrome crashes, it’s unlikely to be one or the other.

How to Fix Chrome When It Keeps Crashing-3

Before proceeding with the uninstallation, be sure to copy your bookmarks or sign in to Chrome so that they are backed up to Google Drive.

  1. Right click on the Windows Start button and select Settings.
  2. Select Apps & Features and scroll to Google Chrome.
  3. Select it and click Uninstall. Choose to keep bookmarks when prompted.
  4. Download and install a new copy of Chrome.
  5. Test the browser before importing your extensions and favorites. If all goes well, log into Google and sync your settings.
  6. Repeat the test.

If Chrome is working fine before syncing your old settings and bookmarks, but hangs afterwards, that indicates a problem with those settings or bookmarks.

  1. Run Chrome’s cleanup tool again and allow it to reset all of these settings.
  2. If it works well, you know it was a setting. Go through them gradually until you find the setting that is causing the instability.
  3. Export your bookmarks elsewhere on your device and perform the uninstallation and reinstallation again. Add your favorites individually until Chrome starts crashing again. Then you know which one created the problem.

If you can get Chrome to work without crashing while signed in and using your old favorites or new versions of them, start reinstalling your old extensions. If anything crashes Chrome, it will be extensions. While most of them are fairly stable, some have unintended consequences. Add them one by one, then run Chrome for a while and add another.

Try an older version of Chrome

Some version versions are known to be unstable or cause problems in certain situations. If you are running a known problematic version, uninstall it and load an older one.

  1. Open Chrome and select the three-dot settings menu at the top right.
  2. Select Help then About Google Chrome. Note the version number.
  3. Download a previous version if you find one. FileHippo has a copy of Chrome 44.0.2403.157 which is known to be stable if you can’t find one yourself.
  4. Install this version of Chrome and try the test again.

Compatibility test

I left this final check until the last because it’s the least likely to be the cause of Chrome crashing. However, if you’ve done all of these checks and the browser is still unstable, this is the last thing we can do before updating your operating system. It only works on Windows systems.

  1. Right click on Chrome and select Troubleshoot compatibility issues.
  2. Let the app scan your system for problems and report.
  3. Select “the program worked in an earlier version of Windows” and let the Compatibility Tool configure itself.
  4. Run and test Chrome again.

If the Windows Compatibility Tool isn’t working, the problem is probably deeper in your operating system. This is a topic for another tutorial!

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James Hogan
James Hogan
James Hogan is a senior staff writer at Bollyinside, where he has been covering various topics, including laptops, gaming gear, keyboards, storage, and more. During that period, they evaluated hundreds of laptops and thousands of accessories and built a collection of entirely too many mechanical keyboards for their own use.


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