ArticleBlogsFix: 'Enter Network Credentials' Message on Windows 11/10

Fix: ‘Enter Network Credentials’ Message on Windows 11/10

Resolve the "Enter Network Credentials" prompt and connect to your network.

If you want to know how to Fix ‘Enter Network Credentials’ Message on Windows 11/10. The credentials that we use to log into our private network are one of the factors that contribute to our sense of safety when we connect our computer to the Wi-Fi Internet network in our home.

Your home network is only accessible to you, those to whom you have granted permission to access it, and those who are aware of your network credentials. Having such information provides an additional layer of protection for both your computer and network, ensuring that no unauthorized access will be granted. Unfortunately, a large number of users have reported that an error message prevents them from connecting to their personal Wi-Fi networks.

They consistently observe an error message that reads “Enter network credentials” popping up on their screen. They try to enter their username or password, but their computer keeps displaying the message “The username or password is incorrect.” Even if you use the right username and password, your personal computer will still display the same error message.

What are Network Credentials in Windows Security?

When you log in to a network system, your username and password are saved in the Windows directory so that they are safe and can be used again. We call these saved passwords and accounts “network credentials.” The main purpose of these credentials is to keep people from getting into your windows who shouldn’t be there. Visit Windows official website for more details.

Fix 'Enter Network Credentials' Message on Windows 11/10

Sometimes, because of bugs and glitches, your credential manager can stop you from getting on your network. This is called a network credential error. You need credentials more than anything else. When you enter a network without these credentials, it doesn’t know who you are, so it limits your access.

Fixed: ‘Enter Network Credentials’ Message on Windows 11/10

Restart the Credential Manager Service

  1. To open Run, press Win + R.
  2. In the Run box, type services.msc and press Enter.
  3. Look for the Credential Manager service in the next window and right-click on it.
  4. Use the context menu to choose Properties.
  5. If the service is turned off, you can turn it on by clicking the Start button.
  6. If it’s already working, press the Stop button, wait a few seconds, and then press the Start button.

Try Using Safe Mode With Networking

  1. Go to the “Start” menu and then click the “Power” button.
  2. Hold down the Shift key and choose Restart.
  3. Wait for Windows to boot into the recovery mode, and then go to Troubleshoot > Advanced Options.
  4. Go to Startup Settings, then click Restart.
  5. Press the F5 key on your keyboard in the next window to boot into Safe Mode with Networking.

Disable Credential Manager Service automatic Startup

  1. To open the Run dialog, press the Windows key + R.
  2. Type services.msc into the Run box and press Enter to open Services.
  3. Scroll through the Services window until you find the Credential Manager service.
  4. If you doubleclick on the entry, you can change its settings.
  5. Click the drop-down menu next to Startup type in the properties window and choose Disabled.
  6. To save the changes, click Apply > OK.
  7. Get off the Services console.
  8. Start up PC.

Add the credentials in Credentials Manager

  1. In the search box, type credentials.
  2. Credential Manager is the one to pick from the list.
  3. Click the bar that says Windows Credentials.
  4. Click on Add a Windows Credential.
  5. Fill in the network address, user name, and password for the computer you want to use on the “Add a Windows Credential” page.
  6. When done, click OK.
  7. Stop using Credential Manager.
  8. Start up PC.

Modify Local Security Policy

  1. To open the Run dialog, press the Windows key + R.
  2. Type secpol.msc into the Run box and hit the Enter key to open the Local Security Policy console.
  3. In the console, click Local Policies > Security Options on the left side of the menu.
  4. Double-click Accounts: in the right pane. To change its properties, edit the Limit local account use of blank passwords to console logon only policy.
  5. On the page with the properties, choose the radio button that says “Disabled.”
  6. Click Apply, then click OK.
  7. Close the Local Security Policy manager.
  8. Start up PC.

Change Network Profile to Private

  1. Press Win + I and open Network & Internet.
  2. Click on the Properties button under the active connection.
  3. Under Network Profile, select Private.


Why is Windows 10 always asking for network credentials?

In the search bar for Cortana, type “Network and Sharing Center,” then navigate to “Advanced Sharing Setting,” “HomeGroup Connections,” and select the option that reads “Allow Windows to manage homegroup connections (recommended).” If you want to access network shares or devices without being asked for credentials, it will ask you to sign out and then sign back in before allowing you to do so.

How do I reset Windows network credentials?

Open the Credential Manager control panel in the window that contains the other control panels. To access your Windows credentials, navigate to the Credential Manager control panel and click on Windows Credentials. Your saved login information for the network can be inspected, edited, or removed from that location.

Why is Windows asking for network security key?

Your internet connection and network are only as secure as the login information you use, and this is typically referred to as a Wi-Fi password but can also be called a network security key. When you first set up your wireless router, you will be prompted to generate a network security key for your network. You will need this key whenever you want to add a new device to your network.

Michael Smith
Michael Smith
Michael Smith, a tech-savvy content editor at Bollyinside. With a knack for simplifying complex tech concepts, Michael specializes in crafting user-friendly "How-to" articles and valuable tips. His focus spans Windows, Mac, hardware, and support. Beyond work, he's an avid explorer of diverse tech fields, constantly staying ahead of the curve.
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