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Fix ‘Facebook Messenger Failed to fetch video data’ Issue

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Check Fix ‘Facebook Messenger Failed to fetch video data’ Issue

Facebook is a great social media channel for promoting a business. Entrepreneurs can use Facebook to promote their services and ask people to learn more about them by creating a business page. However, you may see an error message stating that there was a problem getting data when you try to access a company page. Let’s take a look at what you can do to solve this problem.

How to Fix Facebook Messenger ‘Error Retrieving Video Data’ Problem

  • Log out of Facebook. First things first, try logging out of your account. Then close your application or browser, wait a few seconds and log in again. Check if the error has disappeared.
  • Clear your browser’s cache and cookies. If you are using a web browser to log into your FB account, clearing your cache and cookies can help fix the problem.
  • Disable your extensions. If you are using ad blockers or privacy extensions, it is possible that they are interfering with Facebook scripts and causing the “error while getting data” message.
  • Update your browser. Check if a newer version of the browser is available and install it on your machine.
  • Clear your Facebook application cache. If you are using the Facebook mobile app, go to Settings, Select Applications, go All applications and touch Facebook. Go Storage and hit the Clear cache button. Restart your terminal and try again.
  • Update or reinstall your application. Again, if you are using the Facebook app, check to see if a newer version is available. Install it and restart your device. If the problem persists, uninstall and reinstall the application.
  • Use a different connection. Make sure your network connection is stable. If possible, switch to a different connection and see if you notice any improvements.
  • Use a different device. Login to your Facebook account on a different device and check if the error persists.

Final remarks: Fix ‘Facebook Messenger Failed to fetch video data’ Issue

I hope you understand this article, Fix ‘Facebook Messenger Failed to fetch video data’ Issue. If your answer is no, you can ask anything via the contact forum section related to this article. And if your answer is yes, please share this article with your friends and family to give us your support.

James Hogan
James Hogan is a senior staff writer at Bollyinside, where he has been covering various topics, including laptops, gaming gear, keyboards, storage, and more. During that period, they evaluated hundreds of laptops and thousands of accessories and built a collection of entirely too many mechanical keyboards for their own use.

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