Fix ‘Microsoft Store Error Code 0xC002001B Issue’

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Check Fix ‘Microsoft Store Error Code 0xC002001B Issue’

Microsoft Store is Windows software that allows users to download and update authorized apps without having to visit third-party marketplaces. The Store was first launched in 2012[1] and since then it has become one of the central pieces of Windows without which most people cannot imagine a contemporary operating system. This component, like any other, can occasionally fail. When certain customers try to download or update a program from the Microsoft Store, they encounter error 0xC002001B, which ends the transaction. Store app download issues like 0x8007064a, 0x800B010FI, 0x80073D01 and others are not uncommon.

Fix ‘Microsoft Store Error Code 0xC002001B Problem’

Run the Store app troubleshooter

If an automated repair approach already covers the cause of the Microsoft Store error code 0xC002001B, running the Windows Store Apps Troubleshooter should allow you to quickly resolve the issue. Note that all native programs running on the Universal Windows Platform (UWP) share a set of requirements with the core store component (Microsoft Store).

You can expect these shared dependencies to break and affect the application recovery process in certain situations (after a bad update, after some kind of file corruption); In situations like this, the best course of action is to run the Windows Applications Troubleshooter and let the automatic repair component take care of the problem. If you haven’t already done so, run the Windows Applications Troubleshooter and apply the recommended remedy to fix shared dependencies using the following procedures:

• Press Windows Key + R to bring up the Run dialog.
• Then, in the text box, type ‘ms-settings:troubleshoot’ and click Enter to open the Troubleshooting tab of the Settings menu.
• Navigate to the right pane of the Troubleshoot window, then select Other troubleshooters at the bottom of the screen.
• Scroll to the bottom of the screen in the dedicated Other troubleshooters menu and click the Run button linked with Windows Store apps.
• After opening the Windows Store app troubleshooter, wait until the initial scan is complete to see if a viable solution has been found.
• If a repair method is provided, select it and click Apply this fix.
• Reboot your Windows machine after the solution has been successfully applied to determine if the issue is resolved.

If you are still unable to bypass the Windows Store error 0xC002001B, move on to the next method below.

Install the pending Windows Update hotfix

Please note that the most likely cause of this problem is a faulty Windows Update, which Microsoft began distributing on May 10th. Since then, Microsoft has developed a fix for the problem, which you can apply simply by installing all pending updates from Windows Update.

So before you do anything else, go to the Windows Update window and make sure all pending updates (particularly feature and cumulative updates) have been installed. If Microsoft recently released a fix for this issue, applying all pending updates should resolve the issue immediately. If you find yourself in this situation, follow these steps to install all pending Windows updates to your Windows installation:

• Press Windows Key + R to bring up the Run dialog.
• To launch a Run dialog, type ‘ms-settings:windowsupdate’ and press Enter once inside the Run box.
• When prompted by User Account Control, select Yes to grant administrator access.
• Scroll down to the right panel on the Windows Update screen and click Check for updates.
• Once the first scan is complete, go ahead and install any pending updates (as directed) and restart your computer when prompted.
• After your PC restarts, repeat the action that was causing the error code 0xC002001B and see if the problem is now fixed.

If the issue is still not fixed, move on to the next method below.

Install hotfix KB5015020 MSU manually (Windows 10 only)

If you’re having trouble with this on Windows 10, the first thing you should try is installing the KB5015020 MSU hotfix. A large number of people have confirmed that manually applying this update fixed the issue. In case it looks like this scenario might be applicable, start by accessing this official download link from MSU to begin downloading the KB5015020 update for Windows 11.

After the download is complete, go to the location where you previously downloaded the MSU patch, right-click it, and select Run as administrator. Then follow the on-screen instructions to complete the hotfix installation, then restart your PC at the end of this operation. If the same type of problem still occurs, move on to the next method below.

Update Store apps (Windows 11)

If you’re experiencing this issue when trying to open specific apps from the store (UWP apps), it’s most likely due to a missing UWP app update. If this scenario applies to you, you can resolve the issue by updating all apps in the Store. You can do it manually, but our recommendation is to do it in bulk by reinstalling the entire Windows Store app bundle. You should expect this issue to arise in some cases as a result of an app package issue that affects the entire fleet of UWP apps. In most cases, situations like these cannot be remedied by simply restarting the main store component from the Windows UI menu.

If you find yourself in this situation, the best thing to do is run a command (with administrator rights) that will remove the Microsoft Store app package from all accounts and require a clean reinstall. In an elevated Powershell window, use a special Get-AppxPackage command to do this. Other users who had the same problem said that reinstalling the software package from the Windows Store through the Windows Terminal program completely fixed the problem.

This is what you need to do:

• Reboot your PC after the command has been successfully processed and wait for the next startup to finish before attempting the identical action that caused the Microsoft Store listings to crash.

If the problem persists, move on to the next possible solution.

Re-register the store app

This issue can also occur if the software has been deregistered from the Windows Store, according to several affected customers. If this is the case, the issue can be resolved by re-registering the Windows Store app for all accounts. In this situation, you should be able to resolve the issue by re-registering the Store app using Powershell. Several Windows 11 and Windows 10 users who were experiencing the 0xC002001B issue have confirmed that this solution works.

Here’s how to re-register the Store app using an elevated Powershell window:

• To launch the Run dialog box, press Windows Key + R.
• Type ‘powershell’ in the newly opened window and press Ctrl + Shift + Enter to launch an elevated Powershell window.
• In the UAC (User Account Control) window, click Yes to allow it to open with administrator access.
• Inside the elevated Powershell window, type the following command and press Enter to re-register the Windows Store component:

Get-AppXPackage *WindowsStore* -All Users | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

• Restart your computer after entering the command and see if the problem is fixed at the next system startup.
• If the 0xC002001B error reappears, continue to the next possible solution below.

Reset Windows Store Component

Badly cached data is probably the most common cause of this type of behavior with Microsoft Store on Windows 11 and Windows 10. Although cached files are essential for Microsoft Store installation (improve reaction times and speed general), deleting them won’t. cause underlying problems with the store component; after all, you cannot use Windows Store effectively if you have this problem.

Fortunately, you won’t have to do it manually; instead, you can use WSReset.exe, a troubleshooting application, to reset and clear the Windows Store without affecting your account settings or removing installed applications. All you have to do is run this utility in an environment with administrative capabilities, and all corrupted cache data that may be influencing the behavior of the Windows Store should be removed. To use the WSreset.exe application to clear the Windows Store cache and update the Store component, follow the steps below:

• To launch the Run dialog box, press Windows Key + R.
• Type ‘wsreset.exe’ in the text message in the Run box, then press Ctrl + Shift + Enter to run the tool with management capabilities.
• When prompted for User Account Control, click Yes to grant administrator access.
• Within the elevated command prompt, the utility will automatically run and clear cached data from your Windows Store installation.
• After about 10 seconds (depending on your storage capabilities), the window will automatically close and the Microsoft Store will open automatically.
• Reopen Microsoft Store and repeat the action that caused the utility to display the error to check if the issue is resolved.

Final words: Fix ‘Microsoft Store Error Code 0xC002001B Issue’

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