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Check Fix ‘Set User Settings to Driver Failed Error’ Issue in Windows
Touchpads are the user’s shortcut to productivity on notebook computers. Gesture and multi-finger touch or touch support provide the possibility of various shortcuts. However, some Lenovo laptops that use the Alps pointing device touchpad drivers experience an error with Set user settings for the drive to fail. Most of the time, this error occurs when starting a computer. This error could be caused by the faulty Alps pointing device driver update being installed in the background. Many Windows users, especially those with Lenovo and Sony laptops, report that they run into a strange dialog error indicating that the user settings in the drivers failed.
On the surface, the problem doesn’t seem all that serious, but users get annoyed with the occasional warnings from the dialog. So we did some research and found out that the bug was related to the touchpad (specially made by Alps) which is mostly shipped on Lenovo and Sony laptops. The error comes from the Alps touchpad driver, which has some bugs and compatibility issues.
Fix the problem ‘Set user settings for failed driver error’
Rename a problem file
Simply renaming the apoint.exe executable within the corresponding folder managed to solve the problem for many users. It can be useful as many users have conflicting touchpad drivers. Disabling one by deleting its executable can solve the problem quite easily!
- Open any folder on your computer or click the Libraries button in the Quick Access menu on the taskbar. After that, click on the This PC entry in the left-side navigation menu and double-click on your Local Disk. Double click to open Program Files or Program Files (x86) Locate the Apoint2K folder and double click to open it.
- If you are having difficulty finding this folder or if you have installed it elsewhere, you can also follow these steps. Wait for the error message to appear. When you do, use the key combination Ctrl + Shift + Esc to open the Task Manager. Click the More details button as soon as it opens.
- Stay on the Processes tab and check out the Applications section at the top. Find the Alps Pointing device driver entry, right-click it, and select Open File Location. After the folder opens, right-click on the same entry again and choose the End Task option from the context menu that will appear.
- Find the apoint.exe File inside the Apoint2K folder, right-click and choose the Rename option from the context menu that appears. Rename it to something like “apoint_old.exe” and commit the changes. Restart your computer and check if the same problem keeps popping up on your computer.
Some users have reported that the above steps have not worked as they needed to provide full ownership and control over the Apoint2K folder within Program Files. Make sure to test it too if you get any error messages related to permissions!
- Before you begin, you need to locate the installation folder. It should be the folder that was opened when you chose the Open File location option when prompted in Task Manager.
- Alternatively, you can check the folder below, which is the default folder for all programs on your computer:
- When you locate it, right-click on the Apoint2K folder where the problematic executable File is located and choose Properties from the context menu that will appear. Make sure to navigate to the Security tab in the Properties window.
- Click the Advanced button at the bottom and click the blue link titled Change next to the property entry in the Advanced Security Settings window that will appear on your screen.
- In the Enter the name of the object to select window, type All and click Check Names. Everyone’s text must be underlined. Click the OK button to add Everyone as the owner of the folder.
- In the Advanced Security Settings window, click the Add button to add new permissions to the folder. Click the blue Select a parent button at the top. Again, type Everyone and click Check Names. Click on the OK button. Make sure Type is set to Allow.
- In the Basic Permissions window, check the box next to Full Control. Click the OK button to add full permissions. Click OK two more times to close all the windows that will appear and restart your computer to see if the error “Set user settings to controller failed” still appears.
Reinstall the touchpad drivers
Since this issue is almost exclusively related to touchpad drivers, you can try to resolve the issue by reinstalling these drivers and trying again. You can replace the default drivers for Microsoft’s touchpad drivers or you can search their manufacturer online and download the drivers from their website. Either way, be sure to follow the steps below!
- First, you will need to uninstall the drivers that you currently have installed. Use the Windows Key + R combination to launch the Run in Open text box, type ‘devmgmt.msc’ and click the OK button to open Device Manager. You can also search for it in the Start menu.
- After that, click on the arrow next to the Mice and other pointing devices section and locate your Alps pointing device in the list that will appear. Right-click on its entry in Device Manager and choose the Uninstall device option from the context menu that appears.
- After this, there are two things you can do. You can find your manufacturer’s drivers, download them, run them from your computer, and follow the instructions to install them.
- On top of that, you can simply reinstall Microsoft’s default drivers by clicking the Action option from the menu bar at the top and choosing the Scan for hardware changes button that will appear. It will proceed to reinstall the touch panel driver.
- Restart your computer after you finish reinstalling the driver and see if the “Set user settings to driver failed” error still appears.
Prevent the software from starting
This problem often appears because the touchpad drivers are installed on a computer that doesn’t even have a touchpad. Additionally, it may be difficult to uninstall the Alps pointing device drivers. That’s why it’s better to just prevent them from starting!
- Open Task Manager by searching for it or clicking the Ctrl + Shift + Esc buttons at the same time on your keyboard. You can also click the Ctrl + Alt + Del key combination and choose Task Manager from the menu that appears.
- navigate to the Home tab in Task Manager and check the Alpine Pointing Device list. Once you locate it, left-click and choose the Disable option at the bottom right of the window. Restart your computer and see if the same problem still appears.
Disable an Alps service
Services configured to run on your computer will run until you tell them to stop. This is also the case with Alps devices. No matter what you do, your service is still running, it’s best if you just stop your main service. Follow the steps below to do it!
- First, you will need to uninstall the drivers that you currently have installed. Use the Windows Key + R combination to start the Run text box. In the Open text box, type ‘services.msc’ and click the OK button to open Services. You can also search for it in the Start menu.
- Alternatively, open the Control Panel by searching for it in the Start menu. You can also open another Run box and type ‘control.exe’. Once the Control Panel opens, change the View By option to Large Icons and open Administrative Tools. Scroll down until you find the Services entry and double-click to open it.
- Find the Alps SMBus Monitor service in the list. Right-click on it and choose the Properties option that will appear on the screen. If the service is running, be sure to click Stop under Startup Type, click to open the menu, and choose Disabled from the list of options.
- Restart your computer and check if the error “Set user settings in controller failed” still appears.
Final remarks: Fix ‘Set User Settings to Driver Failed Error’ Issue in Windows
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