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Check How to Fix an iPhone Not Connecting to Windows 10
Some users recently reported problems connecting their iPhones to a Windows 10 computer. They pointed out that the Windows 10 operating system does not recognize their iDevices at all. If you are experiencing this scenario, you know how frustrating this problem can be. You cannot transfer pictures, videos, music and documents from your iPhone to your computer and vice versa. Therefore, you cannot perform any tasks that include a connection to iTunes.
After extensive research, I found a solution to this problem. In fact, there are a couple of possible solutions. Which one will work for you depends on the cause of your problem. In this article I will introduce you to the most useful ones. So if your iPhone won’t show up on Windows 10 computer, here’s what to do.
Basic tips for you to review
When you notice that your iPhone won’t connect to your computer, here are some basic tips to check first:
- Check if the lightning cable is broken. If it is broken, try using a new one to connect your iPhone to your computer.
- If your current Lightning cable is in good condition, try connecting your iPhone to another USB port. See if your iPhone can connect to your computer.
- Disconnect your iPhone and then reconnect it to your computer. If this problem persists, try restarting your iPhone and your computer and then reconnecting your iPhone to your computer.
- Unlock your iPhone before trying to connect it to your computer. And when you connect your iPhone, tap Trust when prompted to select Trust or Don’t trust your computer.
Update iTunes to the latest version and perform a Windows update
- This problem is probably due to your iTunes or Windows system being out of date. Try updating iTunes to the latest version and then doing a Windows update to see if you can fix this problem.
- If you have not installed iTunes on your PC, click here to download iTunes from its official website and then install it on your PC.
- If your computer’s current operating system is Windows 10, iTunes will update automatically when the new version is released. If you are using Windows 7 or Windows 8 / 8.1, you can follow the instructions below to update iTunes:
- Launch iTunes.
- Click Help, and then select Check for Updates.
- After updating iTunes to the latest version, go ahead and check for Windows updates available.
- After doing a Windows update, try connecting your iPhone to your computer.
Update driver for Apple iPhone
Try updating the Apple iPhone driver to see if it can solve this problem. This is how you do it:
- Disconnect your iPhone from your computer and close iTunes.
- Unlock your iPhone and go to the home screen.
- Reconnect your iPhone to your computer. If iTunes opens, close it.
- On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type devmgmt.msc and press Enter to open Device Manager.
- Double-click Portable Devices to expand the list. Right-click on the Apple iPhone and then select Update Driver.
- Select Search automatically for updated driver software and follow the instructions on the screen to update the driver for Apple iPhone.
- Open iTunes and then connect your iPhone to your computer. See if this problem persists.
- If your iPhone won’t connect to your computer after updating Apple iPhone driver, try reinstalling Apple mobile device USB driver.
Reinstall the Apple Mobile Device USB Driver
You can try reinstalling the Apple mobile device USB driver if your computer cannot recognize your iPhone. If you downloaded iTunes from Apple’s official website, you can follow the steps below to reinstall the Apple mobile device USB driver:
- Disconnect your iPhone from your computer and close iTunes.
- Unlock your iPhone and go to the home screen.
- Reconnect your iPhone to your computer. If iTunes opens, close it.
- On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type% ProgramFiles% Common Files Apple Mobile Device Support Drivers and press Enter.
- In the pop-up window, right-click the usbaapl64.inf or usbaapl.inf file and select Install.
- Disconnect your iPhone from your computer, then restart your computer.
- Reconnect your device and open iTunes.
Restart the Apple mobile device service
If Apple’s mobile device service is not running on your computer, your iPhone will not connect to your computer. If your computer’s current operating system is Windows 7 or Windows 8 / 8.1, follow the instructions to restart Apple Mobile Device Service:
- Close iTunes and disconnect your iPhone from your computer.
- On your keyboard, press the Windows logo key and R at the same time to invoke the Run dialog. Type services.msc and press Enter.
- Right-click on Apple Mobile Device Service and select Properties.
- Set the Startup Type to Automatic.
- Click Stop to stop the service.
- After the service has stopped, click Start to restart the service. Then click OK.
- Restart the computer. Open iTunes and then connect your iPhone to your computer.
Update Apple Mobile Device USB Driver
- If you are using Windows 7 or Windows 8 / 8.1, the fixes above may solve this problem, but if they don’t, or if you are not sure about manipulating the drivers manually, or if your computer is running Windows 10, you can update the USB driver. . from the Apple mobile device automatically with Driver Easy.
- Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake during installation. Driver Easy handles it all.
- Download and install Driver Easy.
- Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any driver issues.
- Click Update next to the marked Apple mobile device USB driver to automatically download the correct version of your driver, then you can install it manually.
- Or click Update All to automatically download and install the correct version of all missing or outdated drivers on your system (this requires the Pro version; you will be prompted to update when you click Update All).
- You get full support and a 30-day money-back guarantee.)
Final remarks: How to Fix an iPhone Not Connecting to Windows 10
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