The App Store has over a million apps, some of which are free and others which are paid. It’s awful when you want to buy an app but are unable to do so for whatever reason. ‘Your Purchase Could Not Be Completed’ is one of the App Store errors that can appear when you try to buy a movie, an app, or even a game or in-app game purchase.
In this article we will teach you How to Fix App Store error ‘Your purchase could not be completed’. This error can be caused by a number of issues. However, there are a number of solutions. The App Store has over a million apps, some of which are free and others which are paid. It’s awful when you want to buy an app but are unable to do so for whatever reason.
How to Fix App Store error ‘Your purchase could not be completed’
Check Apple’s Servers
If you’re having trouble purchasing apps from the App Store, there could be a problem with the service. To confirm this, go to Apple’s dedicated status page and see if there are any ongoing issues with the App Store. Unfortunately, server-related issues cannot be resolved on your end. If the servers are unavailable, the best thing you can do is wait for Apple’s team to resolve the problem. If, on the other hand, nothing is wrong with the servers, you can proceed to the next solution.
Check Your Network Connection
Unstable networks may also be to blame for the ‘Your purchase could not be completed’ error on your iPhone. As a result, we recommend running a test on your network using Fast.com to determine its current bandwidth. If the test indicates a problem with your network, restart your modem or router to reconnect to your ISP. Unplug your router from the outlet and wait 5 to 10 seconds before reconnecting it. After that, re-run the test on your network to see if the problem has been resolved. If the problem persists, contact your service provider and request that they handle the situation.
Check Your Payment Info
If you can’t buy apps on your iPhone, it’s likely that your payment information is incorrect or that there’s a problem with your bank or card. Check your payment information and make sure everything is correct before downloading applications. What you must do is as follows:
- Go to Settings on your iPhone and tap on your name.
- Now, go to Media & Purchases > View Account and enter your account information.
- After that, go to the Manage Payments tab and check your current payment method.
If possible, try adding another method and see if you can now purchase apps from the App Store.
Re-Login Your Apple ID
Some users reported that their problem with purchasing on the App Store was resolved after signing out and logging back in. If you haven’t tried this solution yet, it’s worth a shot. To sign out of your Apple account, follow the steps below:
- To begin, launch the Settings app from your home screen.
- Then, tap on your name and scroll all the way to the bottom.
- Tap Sign Out and then follow the on-screen instructions.
Restart your iPhone and log back into your account once finished. To see if the problem has been resolved, try purchasing another app.
Turn Off VPN
If you are using a virtual private network, you should turn it off before making any App Store purchases. When you use a VPN, your device may report a different location, which can cause issues with the App Store. To be sure, turn off any VPN on your device before purchasing apps.
Update Your iPhone.
The iOS version you’re using may have an underlying problem that prevents you from purchasing apps from the App Store. If this is the case, updating your software to the most recent version should fix the problem. Here’s how to upgrade your iPhone:
- On your iOS device, launch the Settings app.
- Then select General > Software Update.
- Finally, go to Automatic Updates and check all of the boxes. Return to the previous page and click Download and Install.
After that, try purchasing another app to see if the problem has been resolved. After applying all this above solution and still stuck in the same issue than we recommend you to go to their official App store support website and request your problem to be solved.
Final Words
In general, an app store is a program that assists users in finding and installing software on their computer or smartphone. It’s a collection of free or paid software and games that have been approved for use on your device. Through your device’s app store, you can browse, buy, download, install, and update software.
The software available on an app store has been approved by the store’s operator. Apple, for example, inspects all software available in the macOS and iOS App Stores, and Google inspects all software available in the Play Store. Each app’s code is reviewed to ensure that it does not contain malware or viruses and complies with other device guidelines.
I hope you understand this article, How to Fix App Store error ‘Your purchase could not be completed’.
