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How to Fix Batman Arkham City Crashing Issue

British developer Rocksteady scored something of a coup in 2009 with Batman: Arkham Asylum. Its brilliant realisation of the Dark Knight in the gaming medium came at critics and gamers from completely out of left field. Not only was it one of the year’s best video games, it was easily the best Batman video game of all time. But, back in 2009, that latter compliment was seen as damning with faint praise. This article is about How to Fix Batman Arkham City Crashing Issue. This is because, up until Batman: Arkham Asylum swooped in, nearly every single video game starring the caped crusader was utterly awful.

What made Rocksteady’s game sublime was that the developers exploited the core of Bob Kane’s finest creation; the different facets of Batman’s character informed the gameplay mechanics, which moved seamlessly from puzzle-solving, to agile platforming to brutal combat. All of it was packaged together with a fantastic story and presented with delightfully Gothic trimmings. Batman: Arkham Asylum was clearly the work of Batman fans who knew the terrain, and whose love for the character was evident. Below we have mention the steps to Fix Batman Arkham City Crashing Issue. 

How to Fix Batman Arkham City Crashing Issue

Update the PhysX drivers manually

Users have reported crashes with Batman: Arkham City as soon as they launch the game, and it was discovered that PhysX was to blame. To resolve this issue, go to Nvidia’s website and manually download and install the most recent PhysX drivers. Furthermore, updating your Nvidia drivers is a good idea; just remember to update PhysX drivers after updating Nvidia drivers. If you don’t want to update PhysX drivers or simply don’t use it, you can simply go to the game options and turn off PhysX in the game options menu, which should also resolve crashing issues.

Reinstall the game

This is a more drastic solution, and we wouldn’t recommend it unless all other options have failed, but according to users, reinstalling the game has resolved game crashing issues. First, locate your save game folder and either delete it or move it to a different location.

Then, uninstall Batman: Arkham City and relaunch Steam. Download and install Batman: Arkham City once more. Some users also recommend that you update your display drivers to the most recent version before reinstalling Batman: Arkham City, so give that a shot.

Turn off PhysX and DirectX 11

Users have complained about low framerates while playing Batman: Arkham City, so it’s recommended that you disable PhysX and DirectX 11 in game settings, as both of these require a lot of hardware power.

Check the integrity of game cache

Users have reported seeing a gray screen that appears to be a cutscene but does not load. There’s even a message telling you that you can skip it by pressing the left mouse button, but doing so has no effect. To resolve this issue, you must first verify the integrity of the game cache files, which you can do by following these steps:

  • Open Steam and locate Batman: Arkham City in your Steam library.
  • Right-click on Batman: Arkham City and select Properties.
  • Go to the Local Files tab and click Check integrity of game cache files.
  • This process should take a while, but some users report that it only took a few seconds for them. When the process is complete, launch the game.
  • When you load the menu, press Alt + F4 and you will be informed that you might lose unsaved progress. Click Yes to continue.
  • Now confirm the game cache again.

Install the latest version of DirectX

When attempting to launch Batman: Arkham City, users have reported receiving the message QA APPROVED BUILD JANUARY 2011. This is easily remedied by installing the most recent version of DirectX.

Delete the bmengine, bmgame and userengin files

According to users, the game freezes during video cutscenes, and the only way to fix it is to restart the game. This is a major issue, but you can solve it by taking the following steps:

  • Go to the following location:
    • C:Users…DocumentsWB GamesBatman Arkham CityBmGameconfig.
  • Locate the following files bmengine, bmgame and userengin and move them to another location or delete them.
  • Try to restart the game.

Unplug all other USB controllers

If you’re using an Xbox 360 Controller but it’s not working for some reason, try unplugging all other USB controllers that are connected to your PC.

Change the audio quality

Users have reported lip sync issues, which can be resolved by increasing the audio quality to 41K 32bit. You must also change the audio settings from 5.1 or 2.1 to Stereo to resolve the audio problem.

Minimum System Requirements

  • OS: Win 7 SP1, Win 8.1 (64-bit operating system required)
  • Processor: Intel Core i5-750, 2.67 GHz | AMD Phenom II X4 965, 3.4 GHz
  • Memory: 6 GB RAM
  • Graphics Card: NVIDIA GeForce GTX 660 (at least 2 GB memory) | AMD Radeon HD 7870 (at least 2 GB memory)
  • Graphics memory: 2 GB
  • DirectX: 11
  • Network: Broadband Internet connection required
  • Hard drive space: 45 GB

Final Words

We hope you like our article on How to Fix Batman Arkham City Crashing Issue. Will help you and resolve all your problems. If the problem persists and you are unable to resolve it by following the steps outlined above, the new can visit their official website and request additional information. Batman: Arkham City, developed by Rocksteady Studios, expands on the intense, atmospheric foundation of Batman: Arkham Asylum, transporting players to Arkham City, the new maximum security “home” for all of Gotham City’s thugs, gangsters, and insane criminal masterminds.

The gameplay is a unique blend of melee combat, stealth, investigative, and speed-based challenges. This highly anticipated sequel, set inside the heavily fortified walls of a sprawling district in the heart of Gotham City, introduces a brand-new story that brings together a new all-star cast of classic characters and murderous villains from the Batman universe, as well as a vast array of new and enhanced gameplay features to deliver the ultimate experience as the Dark Knight.

I hope you understand this article, How to Fix Batman Arkham City Crashing Issue.

James Hogan
James Hogan is a senior staff writer at Bollyinside, where he has been covering various topics, including laptops, gaming gear, keyboards, storage, and more. During that period, they evaluated hundreds of laptops and thousands of accessories and built a collection of entirely too many mechanical keyboards for their own use.


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