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Everyone encounters a periodic error while surfing the web. Some error codes, for example, Error 404, are straightforward. In any case, others such as “Cannot access this site” are significantly more ambiguous and do not offer any information on the best way to solve them.
Please try a free demo. There are a few possible reasons for the “Cannot access this site” error in Google Chrome. Knowing what those causes are will help you determine which troubleshooting method (s) to use, so you can get to the site you want. In this article, we will talk about the causes of the “Cannot access this site” problem. Then at that point, we will discuss more than five methods to fix it.
What does the “Cannot access this site” error mean?
This error message means that you cannot access the website you are trying to access. If you are sure that you have entered the web address correctly, there may be a problem with your domain name system (or DNS) server.
When and why does it happen?
A DNS lookup failure is the most common cause of a “cannot access this site” error message. The DNS network goes through the domain name of a website to access it. This is the URL that you are entering in the browser or the link that you are clicking to get there.
When you press Enter after entering the website address, the browser tries to access the website using its IP address. The DNS network system translates the domain name into the IP address.
If the DNS address is misconfigured or the Windows DNS client is not working properly, DNS lookup failure may occur. This is the most common error, although any of these could also cause it:
- Damaged cookies or outdated settings in Google Chrome.
- The wireless network connection needs repair.
- Outdated wireless adapters.
- An antivirus that blocks the website in question.
- Invalid DNS cache.
Ways to fix the “Cannot access this site” error
Although most of the ways to fix the “cannot access this site” error are for Windows PC users, you may experience the same problem on an iOS or Android device. If so, see the fixes at the end of this list for help with them.
Clear the browser cache
- One of the easiest ways to fix the “cannot access this site” error is to clear the Google Chrome browser cache.
- It will determine if the problem is due to corrupted cookie files. Occasionally the browser will display cached error pages.
Clearing your browser history can solve this problem.
- Open Google Chrome and click on the 3 dots in the upper right corner.
- Then click on “More tools” and “Clear browsing data”.
Another way to do this is to open the browser and:
- Press “CTRL + SHIFT and DEL” at the same time.
- In the Settings window, choose ‘All the time’ from the drop-down menu.
- Clear your browsing history, cookies and cached images, marking them if they are not already selected.
Now try reloading the web page that gave you the error earlier.
Reset Chrome browser settings
- If the first solution doesn’t work, try resetting Google Chrome. Resetting it will remove errors derived from browser extensions or browser settings.
- Open Chrome’s settings menu and click “Advanced.”
- Click “Reset and Clean” and choose the option “Restore settings to default” and reset them.
- Now try reloading the web page.
Restart the DNS client
If you still cannot load the web page, try restarting the DNS client.
- Press “Start + R” on your keyboard (or type “Run” in the search bar).
- Type services.msc, check the list, and find the “DNS client”.
- Right-click on it, then hit “Restart” and reopen Chrome.
See if the problem has been resolved.
Change DNS servers
Changing the DNS servers that you use to connect to the Internet can sometimes resolve the “cannot access this site” error. Use another DNS address whenever your Internet connection seems to slow down.
This is how the DNS servers are changed:
- Open “Network and Sharing Center” and click the button that opens the properties of your current Internet network.
- Look for the properties for “TCP / IPv4.”
- Set your DNS server to “Open DNS” or “Google’s DNS”.
- The primary server for Open DNS is 208.67.222.222 and the secondary is 208.67.220.220
- Google’s main server is 8.8.8.8 and the secondary one is 8.8.4.4
- Press “OK” and check if the error has been resolved.
Empty DNS cache
- You may get the error “This site cannot be accessed” when there is an invalid DNS cache.
- This step will also help you to fix the “ERR_NETWORK_CHANGED” error if you encounter it.
- In this case, you need to flush the old DNS cache and then update it to the correct IP address.
- Type cmd in the search bar to launch the command prompt and right click to run it “As administrator”.
- Enter this: ipconfig / flushdns
- You will see the message ‘DNS resolver cache emptied’ on the screen after the command has been successfully executed.
- Restart the PC and check if you still get the error message.
Reset TCP / IP address
If the other solutions didn’t work, it’s time to reset the TCP or IP address. Open command prompt and type:
ipconfig / release
ipconfig / all
ipconfig / flushdns
ipconfig / renew
netsh int ip set dns
netsh winsock reboot
Restart the PC and check if it worked.
Run the Windows Network Troubleshooter
Our final suggestion is to run the network troubleshooter included with Windows to locate and attempt to repair your wireless network connection.
- Type Run in the search bar of the PC start menu to open the launcher module.
- Type “ncpa.cpl” into the program to open the network connections box.
- Now locate your Wi-Fi in the list, right click and click “Diagnose” (let the network troubleshooter run).
- If ‘DHCP is not enabled for wireless network connection’ appears, you need to fix it as an administrator.
- Click “Try these repairs as an administrator.”
- Restart the PC to see if the problem is resolved.
- There are still other things to try if none of those fixes worked.
- Other possibilities include reinstalling the network drivers, restarting the router, reinstalling Chrome, and updating the wireless adapter drivers.
Final remarks: How to Fix ‘Chrome This Site Can’t Be Reached Error’ Issue
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