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Check How to Fix ‘Error 31: Other Network Problem’ Issue on Verizon
If you are experiencing any other network problems with Verizon ERROR 31, then you have come to the right place. Innovative communication, coupled with Verizon’s various technology solutions, has won numerous satisfied subscribers across the US Despite all the positive reviews from users, they also reported a “Error 31: Another Network Problem” that prevented receiving and sending messages.
In this article, we are going to discuss some of the reasons that trigger this error and we will also give the necessary recommendations. So be sure to follow the steps carefully and apply exactly what is recommended to avoid conflicts.
What Causes “Error 31: Another Network Problem” on Verizon?
After receiving numerous reports from various users, we decided to investigate the problem and came up with a set of solutions to eradicate it. In addition, we discussed the reasons why it is activated and listed them as follows.
- Messaging application: In most cases, this problem is triggered by the messaging application that the user uses to send the messages. Some messaging apps seem to malfunction when sending messages for Verizon.
- Range Extender: It is also possible that the error is due to the range extender you are using to get better coverage in your area. A signal extender is a device that people use to get better coverage for their mobile and sends mobile data through Wifi. However, this can sometimes malfunction and cause the error to be triggered.
- iMessage: This error is sometimes seen when a person tries to send a text message to an iPhone user from an Android device. When the “iMessage” feature on the iPhone is enabled, it can sometimes block the sending of messages from Android devices.
Messaging app change
If you have an Android device, there are numerous applications that you could be using to send text messages to other people. However, it is strongly recommended that you try to send the messages from the official Verzion app. It was observed that the majority of users who switched to the Verizon app were no longer facing the error. This may be due to the inability of your messaging application to communicate properly with the Verizon network.
Disable extender
If you are using a range extender to get better coverage in your area, it is recommended that you temporarily disable the extender and turn off Wi-Fi. After doing so, check if the message can be sent over the cellular network. If the message is sent, it means that the extender was causing this problem. Additionally, you can contact Verizon customer service and ask them to send in a technician to troubleshoot the extender.
Disable iMessage
In some cases, if a user sends a message to an iPhone from an Android while the iMessage feature is enabled on the iPhone, this error can be triggered. Therefore, in this step, we will turn off iMessage for iPhone. For that:
- Open configuration”.
- Tap the “Messages” option.
- Touch the “iMessage” button to turn it off.
- Check if the problem persists after turning off iMessage.
Final remarks: How to Fix ‘Error 31: Other Network Problem’ Issue on Verizon
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