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Facebook Messenger continues to be a big part of the company’s social media strategy. In the Messenger app, the company just launched a Stories plugin. While Messenger has many features, it can seem bloated at times. Facebook Messenger can stop broadcasting messages or refuse to open for certain users. Here is how to solve the problem.
Problems with Facebook Messenger not transmitting messages can be caused by a variety of circumstances. It is not always easy to identify a specific problem. We will go over each circumstance and find out why Facebook Messenger does not transmit messages.
How to fix Facebook problem ‘This message could not be sent’
1. ACTIVATE / DEACTIVATE AIRPLANE MODE
Let’s start with the basic troubleshooting methods related to the network. You can pull down the notification bar and enable Airplane mode. Deactivate it after a couple of minutes.
While you’re at it, make sure to turn on Mobile data from the notification toggle or the Settings menu.
2. DISABLE DATA SAVING MODE FROM MESSENGER
No, we are not talking about the default Android data saving mode. Facebook Messenger offers a built-in data saving mode. If you are using Messenger with data saving mode on, it is time to deactivate it. That’s how.
- Open Messenger on your phone and go to Settings.
- Select Data Saver in Preferences.
- Deactivate data saving mode on the next screen.
3. CHECK THE MESSENGER SERVERS
If the Facebook Messenger servers are malfunctioning, you will see that Messenger is not sending error messages.
You can confirm the problem by visiting Downdetector and searching for Messenger. If you notice big spikes in outrage reported by other users, then it’s the problem on Facebook’s part.
Facebook is usually quick to solve critical problems. Give it a little time and try texting again.
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