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How to Fix ‘Gmail Not Showing New Emails’ Issue on Android

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With more than 1.5 billion active users worldwide, Gmail is one of the most popular applications in the world. It is a messaging application that comes pre-installed on many smartphone models, including TECNO, Infinix, and itel. Gmail helps you communicate with friends, family, coworkers, and business associates. However, there may be times when you are faced with the problem that Gmail notifications are not working.

The experience can be unsettling when you’re waiting for an important message that needs to be answered right away, but you can’t because you won’t receive notifications from Gmail when the email arrives. In this post, we look at 10 different ways to solve this problem.

Gmail is down?

Gmail not working for you? There is a chance it won’t work for anyone! This is not a common thing, but Google services fail from time to time. Fortunately, there are a couple of ways to check if this is the case.

You can head over to the Google Workspace Status Dashboard. This page will tell you if any Google service is operational or not. Of course, Gmail is one of the applications listed. Alternatively, you can try a website like Down Detector. The site collects user reports to identify service interruptions. There is even a map to see if the problem is local.

Close and reopen Gmail

This is a simple but highly functional troubleshooting tip that works most of the time. Often times, simply closing and reopening Gmail can fix any local problems. If you are using a browser, try restarting the entire browser as well, rather than just closing the tab.

Make sure Sync Gmail is turned on

Sometimes we screw up the settings by accident. One that will ensure that you cannot use Gmail properly is the Sync Gmail option. Go ahead and verify the settings.

  • Open the Gmail application.
  • Tap the 3-line menu button in the upper left corner.
  • Go to Settings.
  • Touch your account.
  • Scroll down and find the Data Usage section.
  • Make sure the check mark next to Sync Gmail is checked.

Search for updates

Having an older version of an app shouldn’t be a problem, but it can sometimes create some conflicts. This is especially the case when the most recent updates are more extensive or when they include server-side changes. It will not hurt to check the Google Play Store and see if there are updates available for Gmail.

Reboot the device

It may sound silly, but this is seriously the most common troubleshooting tip, and it seems to work most of the time. Seriously, whenever you’re having trouble with your tech, just reset it. I may fix it.

Remove your Google account

You can also completely reset your Gmail account. The easiest way to do this is to delete your Google account and add it again later. This could create some inconvenience, as your Google account could be running various services on your phone, but it’s worth a try if none of the other methods work.

How to delete a Google account on Android:

  • Open the Settings app.
  • Select Passwords and Accounts.
  • Find the Google account you want to delete. Play it.
  • Tap Remove account and follow the instructions.

How to add a Google account on Android:

  • Open the Settings app.
  • Select Passwords and Accounts.
  • Touch Add account.
  • Choose Google.
  • Enter your email.
  • Enter your password.
  • Hit I agree.

Check your internet connection

Is Gmail even the problem? It may be your Internet that lets you down. Try testing other apps or websites to see if they work. You can do something as simple as starting Google and searching for anything. Are other devices working? Check, if you have any. If nothing else works, you may be off the grid.

Start by checking if airplane mode is on. Those using Wi-Fi or LAN should take a look at the router and see if it is connected. Try restarting it. There is usually a dedicated button, but you can also unplug the router and plug it back in. If you are using mobile data, you may want to see if your data connection is on:

  • Open the Settings app.
  • Go to Network and Internet.
  • Select Mobile network.
  • Activate mobile data.
  • If you are outside your country or network coverage, also enable roaming (this may incur additional charges).

Clear cache and data

Cache and data help keep things running, but they can get corrupted. This is why it is often a good idea to clear everything up and start over. Just keep in mind that erasing the data will delete all the information, like your account and settings. You will have to log in again and set everything up again. However, this could fix any issues that are preventing Gmail from working.

Clear cache on Android:

  • Open the Settings app.
  • Go to Applications.
  • Find the Gmail app under See all apps.
  • Touch Storage & Cache.
  • Press Clear cache.
  • Select Clean Storage for a clean start.

Clear the cache in Chrome for Windows:

  • On your Windows computer, open Chrome.
  • Click on the 3-dot menu button in the upper right corner.
  • Go to Settings.
  • Select Privacy and security in the column on the left side.
  • Choose Clear browsing data.
  • Check the boxes to select what you want to remove. I like to clean everything if there are serious problems.
  • Select All the time in the Time range.
  • Click Clear data.

Final remarks: How to Fix ‘Gmail Not Showing New Emails’ Issue on Android

I hope you understand this article, How to Fix ‘Gmail Not Showing New Emails’ Issue on Android. If your answer is no, you can ask anything via the contact forum section related to this article. And if your answer is yes, please share this article with your friends and family to give us your support.

Dian Erwin
Dian Erwin
Dian Erwin is a review writer for Bollyinside, covering topics related to computing, such as laptops, tablets, phones, and other hardware. Dian spends much too much of his free time on Twitter, reading speculative fiction novels, playing video games, and reading comic books. He also enjoys reading video game manuals.
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