Having trouble receiving text messages on your Huawei Mate 8? This guide will help you troubleshoot and fix the issue. If you’re facing this problem, don’t worry, you’re not alone. Many Huawei Mate 8 users have reported not receiving texts, especially from iPhone users. This can be attributed to two different issues: the inability to receive text messages/SMS from iPhone users and the inability to send texts to non-Apple phone users.
If you’ve previously used iMessage on your iPhone and then switched to a Huawei Mate 8 without disabling iMessage, other iOS users’ devices will keep attempting to send you messages through iMessage, causing a problem. Thankfully, we have a solution for you. Here’s how to fix the Huawei Mate 8 not receiving text messages:
- Put the SIM card back in your iPhone that was transferred to your Mate 8.
- Ensure that your iPhone is connected to a data network, such as LTE or 3G.
- Go to Settings > Messages and turn off iMessage.
If you don’t have your original iPhone with you or are unable to turn off iMessage, there’s another option. You can visit the “Unsubscribe iMessage” page and turn off iMessage from there. On the page, select the option “no longer have your iPhone?” and enter your phone number and region. Then, submit the code you receive for confirmation. Once done, you should be able to receive text messages from iPhone users on your Huawei Mate 8.
FAQs
1. Can’t I receive texts from iPhone users on my Huawei Mate 8?
If you’re unable to receive text messages specifically from iPhone users, it may be due to iMessage still being active on your iPhone or transferred SIM card. Follow the instructions mentioned above to resolve the issue.
2. I can’t access my iPhone to turn off iMessage. What should I do?
If you don’t have access to your original iPhone, visit the “Unsubscribe iMessage” page and follow the instructions provided to turn off iMessage. This should enable you to receive texts from iPhone users on your Huawei Mate 8.
By following these steps, you should be able to fix the issue of Huawei Mate 8 not receiving text messages. If you have any further questions, feel free to reach out to us through the contact forum section. If this guide helped you, please share it with your friends and family to show your support.