Fixed: ‘Instagram Direct Messages Not Working’ Issue

"Unraveling Instagram DM Not Working: Get Back On Track"

People want to know how to Fix ‘Instagram Direct Messages Not Working’ Issue. Whether we admit it or not, many of us spend most of our day on Instagram. We can’t stop using this app, whether it’s to look at the latest Instagram Reels or to message our friends. Like any other app, Instagram has some problems, bugs, and glitches. One of the most common mistakes is the Instagram DM (Direct Message) feature not working.

Because of this, the Instagram DMs feature is useless because you can’t send, receive, or read messages. If your Instagram direct messages aren’t working, there are many ways to fix the problem. We’ve put together a list of things you can do to get your Instagram direct messages to work again.

What Causes Instagram DMs to Not Work?

  • Server Outage: Most of the time, Instagram Direct Messages don’t work because of a server mix-up or an outage. It can mess up not only your messages but also your posts, reels, and use in general.
  • Internet problems: If your Internet service provider (ISP) has a history of connection problems, you might have a slow internet connection or spots where you can’t get online. This will make it hard for you to use Instagram and the internet in general, which is not what you want. Also, a VPN service like Express VPN can mess up your internet connection and make Instagram hard to use.
Fix 'Instagram Direct Messages Not Working' Issue
  • Old Build of Instagram: Like all apps, Instagram gets a lot of updates to make sure it works well and stays stable. If you have missed too many updates, this could be a problem that has already been fixed but you didn’t know about it.

Fixed: ‘Instagram Direct Messages Not Working’ Issue

Clear Instagram cache

Android

  1. Go to settings and open the apps tab.
  2. Next, choose Instagram.
  3. And, tap the ‘clear cache‘ button.

iPhone

  1. Go to the settings on your iPhone.
  2. Then, tapGeneral,” followed by “iPhone storage.”
  3. Tap the Instagram logo next.
  4. The last step is to press the “offload app” button. You can also remove Instagram and put it back on your phone.

Turn On Mobile Data For Instagram

  1. Open the Settings app on your iPhone.
  2. After that, go to Instagram.
  3. Now, the user must go to the Instagram menu and turn on Mobile Data.

Force Stop Instagram to Fix ‘Instagram Direct Messages Not Working’ Issue

  1. User must open Instagram from Android home screen or long-click on Instagram icon.
  2. Go to the App info menu and click on the Force Stop button.
  3. User then has to open Instagram and try to send a direct message.

Sign Out And Log In Again

  1. Open the Instagram app on your phone or tablet.
  2. Click on the icon that looks like a profile, and go to Account Settings.
  3. Move around and then sign out of your account.
  4. After a few minutes, the user must use the same credentials to log in to the same account.
  5. Lastly, check to see if the Instagram DMS Not Working problem has been fixed.

Update Instagram

Android

  1. On the home screen, go to the Google Play Store.
  2. Then find or look for the Instagram app.
  3. Go to the section called My Apps & Games.
  4. Lastly, the Google Play Store checks for the latest update automatically. If you want to update, tap the Update button.

iPhone

  1. Home screen: Open the App Store.
  2. Change the tab to Updates.
  3. Now, if there is an update for the app, tap the Update button.

FAQs

What happened to my Instagram direct messages?

One of the main reasons your Instagram direct message went away is because the person you were talking to has blocked you.

Are there any issues with Instagram today?

No, Instagram is not having any problems right now, as far as we can tell, for about one hour. What do you not like about Instagram? Click the button below that best fits the problem you’re having to send in your report.

Why was my Instagram suspended?

You have broken Instagram’s Terms of Service or Community Guidelines by, for example, posting content that is copywritten, inappropriate, or false. Instagram thought you broke their rules, but they were wrong. You are the target of a sketchy plan to get you banned from Instagram. You bought followers or used bots to get them.

Lucas Simonds
Lucas Simonds
Lucas Simonds is a skilled content editor at Bollyinside, specializing in "How to" and "Tips & Tricks" articles focused on Gaming, Software, and Apps. With a genuine passion for video games, he not only writes about them but also actively engages in gaming. His commitment to providing insightful and approachable content has earned him a trusted reputation within the online community.

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