When you think of streaming TV shows and movies, Netflix is probably the first thing that comes to mind. Despite stiff competition from rivals such as HBO Max and Disney Plus, it remains the best option for streaming entertainment, period – even with advertisements. Netflix offers a wide range of popular network shows as well as more original series, films, documentaries, and specials than any of its competitors. In this article we will teach you How to Fix Netflix Error Code 0013.
Despite subscriber retention issues, a price increase, and the addition of an ad-supported plan, the world’s first major streaming service remains our top pick thanks to its massive library of constantly refreshed content and easy accessibility across multiple devices. Netflix received 26 Emmy nominations, with Squid Game becoming the first non-English series to do so. Netflix should be your first stop when looking for new shows to watch. Below we have mention the steps to Fix Netflix Error Code 0013.
How to Fix Netflix Error Code 0013
Restart your router
- Turn off your TV or computer if you’re trying to stream Netflix content from there.
- After turning off the device, remove the plug from the power socket.
- Unplug the streaming device from the router.
- Turn off the router that is connected to these devices for internet access.
- Remove the router’s power plug from the socket.
- Wait a few minutes before plugging in and turning on the router.
- Connect the router to the streaming device once more.
- Plug the device back into the socket to restart it.
- Wait until the connection is restored before attempting to access Netflix again.
This simple reboot worked for many users, and it should work for many of you as well. If it didn’t work, or if you’re using another streaming device, try the following fixes.
Give your router a boost
- Place the router in a more open location, rather than a confined space.
- Place the router in a higher position than before.
- Update the router’s firmware to the most recent version.
Clear the App’s data
- Navigate to the settings menu on your phone.
- Navigate to the apps or app options you see on the menu.
- You’ll see a list of all the apps on your Android device here. Scroll down and tap the Netflix app.
- In the next window that appears, select the storage option.
- Now, select the option Clear Data and reopen Netflix to see if the error appears again.
- It will clear out all of your Netflix data, but you will have to sign in to your account again.
Sign out of all the devices
Occasionally, logging out of all active devices resolves these issues. To accomplish this,
- Sign in to your Netflix account by visiting official Netflix website.
- Now, in the top right corner, click on the profile icon.
- Click on the Account option that appears here.
- A new window will appear. Scroll down to the Settings section, where you will see the option Sign out of all devices.
- Simply click on it.
- Next, select the Sign Out option from the menu that appears.
Wait a few hours before attempting to re-access Netflix by signing in again. Try watching some Netflix content to see if the error reappears.
Reinstall Netflix
For Android users:
- Navigate to the settings menu on your phone.
- Navigate to the apps or app options you see on the menu.
- You’ll see a list of all the apps on your Android device here. Scroll down and tap the Netflix app.
- Tap on Ok after selecting Uninstall.
- After you’ve finished uninstalling Netflix, go to the Google Play Store and search for it.
- Open the app page in Google Play and select Install.
- Try streaming Netflix content again after the installation is complete. You’re unlikely to see the error again.
For iPhone users:
- On the home screen, tap and hold the Netflix app icon. The icon will shake, and a small cross will appear on the left side of the icon.
- Tap the cross, then Delete in the next prompt.
- After you’ve completed the uninstallation, go to the App Store and search for Netflix.
- Open the App Store page for the app and tap the free button. Tap on the install option that appears now.
- If you are not signed in, select Use Existing Apple ID.
- Try streaming Netflix content again after the installation is complete. You’re unlikely to see the error again.
Final Words
Netflix Error 0013 is caused by stored data and occurs when the data on your Android device needs to be refreshed. When you try to stream videos on the Netflix app, it appears. Even though the solutions are simple, most of us are unaware of them. There is no consistent reason for his error, and it appears as follows. “We’re sorry, but we couldn’t connect to the Netflix service. Please retry later. If the problem persists, please contact Netflix (0013).”
I hope you understand this article, How to Fix Netflix Error Code 0013.
