Netflix is one of the most popular streaming service, providing unlimited access to movies, TV shows, and other content. Not only that, but it also allows you to “Watch anywhere. Cancel at any time,” making it easier to watch, pause, and resume your favorite videos. However, when you log in to the platform, you are frequently greeted with “Netflix code NW-1-19”. The “Netflix code NW-1-19” error can occur on any device, and almost all Netflix users have experienced it at some point.
“Netflix: error code NW-1-19: Your Device may not be connected to the internet,” the full error message reads. Please check your connection”, and in general indicates that you have a connectivity problem. It indicates that there is an issue with your network connection. Netflix cannot stream a movie or TV show if there is no internet connection. You can enjoy seamless streaming as long as you are connected to the internet, but if you are unable to connect to the internet, you will most likely encounter this situation and receive the Netflix error code NW-1-19.
How to Fix Netflix Error Code NW-1-19
Check Network Support on Streaming Device
In the event of a network outage, the Netflix error NW-1-19 may appear on your streaming device. To put it another way, your network may not be compatible with streaming services like Netflix. This error appeared several times when users attempted to watch shows on Netflix via public wifi. This could have been the source of the network problems. You, too, could be watching shows on this app while connected to public wifi. Switch to cellular data and then open Netflix, as we recommend. You can begin watching any video. It should function normally without displaying this error.
Ensure Internet is Connected to Streaming Device
There could be a minor issue that is causing you to encounter the Netflix.com nethelp code NW-1-19. One such minor issue could be a lack of an internet connection on your streaming device. As you might expect, connecting your device to the internet is the simplest way to resolve this error. The internet connection should be up and running. Its speed should be adequate for streaming.
Restart Home Network
To resolve the NW-1-19 error code on Netflix, we recommend restarting your home network on your device. Some bugs may appear in your device from time to time. These bugs may prevent Netflix from functioning normally on our streaming device. The bugs will be cleared when the home network is restarted.
You can restart the home network by unplugging the device from which you are streaming Netflix. You can unplug the modem for at least 30 seconds. You can reconnect both devices later and watch Netflix on your streaming device. Because the bugs will no longer be present, the NW-1-19 error will no longer be visible.
- Connect your streaming device.
- The modem must be unplugged for 30 seconds.
- Connect the modem and wait for all of its lights to stop blinking.
- The next step is to connect your streaming device.
- Activate your streaming device.
- Now, open Netflix.
- Check to see if the NW-1-19 error is still present.
Directly Connect Streaming Device to Modem
When network connectivity issues cause the Netflix error NW-1-19, connecting the streaming player directly to the modem can help resolve the issue. Turn off your streaming device to accomplish this. Connect your smart device with an Ethernet cable. Unplug your modem and leave it idle for 30 seconds. After that, connect your modem. Turn on your device once the modem’s lights have stopped blinking. Start Netflix on it. Play any video to see the NW-1-19 error. If this error is no longer present, this fix will have resolved it.
- Make sure your streaming device is turned off.
- Use a “Ethernet Cable” to connect your streaming device to the modem.
- Remove the modem for 30 seconds.
- Connect the modem and wait for the lights to stabilize.
- Open “Netflix” on the streaming device.
Restore Default Internet Settings
You may have recently changed the settings for your internet connection. This could be the root cause of the NW-1-19 error code on your Netflix streaming device. You can quickly resolve the error by restoring the default settings. You can also disable the VPN service if it is active and connect directly to your home network. You can also reset your streaming device to use automatic DNS settings. After restoring the internet’s default settings, you can access Netflix on your streaming device. You can watch a movie to see if the error has been resolved.
Boost Signal Strength of Wi-Fi
The low signal strength of your wifi may be one of the causes of the Netflix NW-1-19 code error. We have included three suggestions below to help you improve your signal strength. You can go through them and put these suggestions into action. Your wifi signal strength should improve.
- To avoid wireless interference, keep the router away from wireless devices.
- Make sure the router is on a higher level, such as a desk, and not on the floor.
- Place the router in a different location and test the signal strength.
Causes Netflix NW-1-19 to Occur
The issue is almost certainly with your local internet connection or the device you are using. Because the most common cause of this error is a network connectivity issue, if you see the Netflix error code NW1-19 on your device screen, it is likely that you have lost your internet connection.
After applying all this above solution and still stuck in the same issue than we recommend you to go to their official Netflix support website and request your problem to be solved. Because of its reputation for providing users with a wide variety of high-quality streaming content, Netflix is widely regarded as the leading over-the-top (OTT) platform. Netflix’s services are so popular around the world because the company uses cutting-edge technology such as artificial intelligence and machine learning to provide consumers with more relevant and intuitive suggestions. If you like our article do share with others.
I hope you understand this article, How to Fix Netflix Error Code NW-1-19.