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Samsung recently said that demand for the curved and flat-screen models of its new flagship Galaxy S6 smartphones is “much higher” than initially planned. While the new design and features of the new Galaxy are excellent, some users have complained about slow internet lag or web pages not loading on both the Galaxy S6 and the Galaxy S6 Edge. This problem is even happening to some when they use apps like Facebook, Snapchat, Instagram, WhatsApp, Twitter, and YouTube.
For those interested in getting the most out of their Samsung device, be sure to check out the Galaxy S6 Phone Case, wireless charging pad, external portable battery pack, and the Fitbit Charge HR Wireless Activity Tracker for the best experience with your Samsung device.
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There can be several different reasons why the Internet connection of the Galaxy S6 is slow and the pages do not load. Before explaining the different ways to fix a weak internet connection on Galaxy S6, below are some of the reasons why this problem occurs on your smartphone.
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- Poor signal or low signal strength.
- Bad Wi-Fi network.
- The website is heavily loaded or too many users are accessing the website.
- Network congestion or too many network users.
- Applications running in the background.
- Device memory is low.
- The internet cache is corrupted or full.
- Update the firmware of the Galaxy S6.
- Outdated browser software or browser software requires updating.
- The data rate limit has been exceeded or the speed reduction has been reached.
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Any of the above reasons can cause slow internet connection on Galaxy S6 and Galaxy S6 Edge. Once you have verified what is the cause of the problem behind the weak data connection, and you still can’t figure out how to fix the faulty internet problem, follow the instructions below on how to fix the Galaxy S6 slow internet problem.
Make sure WiFi is off on Galaxy S6
It is very common that your Galaxy S6 or Galaxy S6 Edge is still connected to a weak WiFi signal, and you should check to make sure that the WiFi is disabled or turned off. The following will take you to the Wi-Fi settings of the Galaxy S6:
- Turn on the Galaxy S6 or Galaxy S6 Edge.
- Select in Menu.
- Select Settings.
- Select Connections.
- Select Wi-Fi.
- Touch the ON / OFF slider next to Wi-Fi to turn Wi-Fi OFF.
Clear caches on Galaxy S6
In most cases, the above method will help to solve the slow internet problem on Galaxy S6 and Galaxy S6 Edge. But if for some reason the Galaxy S6 Interent is still slow, completing a “wipe cache partition” should fix this problem. This method does not delete any data from Samsung Galaxy S6. All data such as photos, videos and messages are not deleted and will be safe. You can perform “Wipe cache partition” function in Android recovery mode. Read this guide to learn How to clear cache memory of Galaxy S6 and Galaxy S6 Edge phone.
Scan Galaxy S6 for Malware
If none of the above methods help to resolve slow internet connection on Galaxy S6, check for malware on the phone. You can get a free antivirus app from the Google Play Store. A malware app having good reviews and comments is recommended for best results to help fix the weak internet problem on your Galaxy S6 or Galaxy S6 Edge.
If something was detected during the malware scan, try clearing the cache and data on your smartphone. If the problem continues after that, perform a factory reset on Galaxy S6 to return everything to defaults. It is important to note that before performing a factory reset on a Galaxy S6, you should back up all files and information to avoid data loss.
Get technical support
For those who have tried their best to fix slow internet connection on Galaxy S6 or Galaxy S6 Edge, it is suggested to bring the smartphone to the store or to a store where it can be physically checked for any damage. If a technician proves it to be faulty, a replacement unit can be provided or repaired.
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