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Check How to Fix ‘There was a problem resetting your PC’ Error Message
As the error itself suggests, your PC will remain in the same state and the reset will not take place. In worst case scenarios, your computer could get stuck in a reboot loop, making it impossible for your system to boot properly. Whenever something goes wrong during startup, Windows first runs the Automatic Repair Wizard and automatically fixes the problems. And if it fails, you need to update or reboot the machine. This can happen when trying to restore your Windows 10 to its default state. Microsoft has also noticed such a well-known bug. And they have provided the following 4 conditions under which your Windows 10 reset may fail.
If unfortunately you are also facing such error then proceed with the step by step fixes to fix the error. Your PC came with Windows 10 pre-installed and was not an upgrade from Windows 7 or Windows 8.1. Your PC manufacturer enabled the “Compression to reduce disk space required by pre-installed apps” feature in Windows 10. You booted the PC from the USB recovery drive and selected “Troubleshoot” > “Reset this PC” > “Remove everything”. Windows 10 is by far a huge improvement over its predecessors in terms of various metrics like security, user interface, speed, apps, and many more. However, Windows 10 bugs and security issues can still stop your work. In their defense, Microsoft is releasing new updates to fix it.
How to fix “There was a problem resetting your PC” error message
Use System File Checker
Scanning System File Checker is the first method you can use to try to fix the reboot issue. System File Checker is a free tool created by Microsft to help you find and recover damaged files in Windows 10. It is a default Windows troubleshooting utility. You must run System File Checker through the Windows Command Prompt sfc /scan command. Follow the steps below to open Command Prompt and get started:
- Type command prompt in the Windows search bar, hover in the top result, and click Run as administrator.
- Type the command sfc /scannow as shown below and press ENTER.
Return to a stable system with a system restore point
If you still get the message “There was a problem resetting your PC. No changes were made.” error, then you can try to resolve it with a system restore. System Restore is another Windows tool designed to repair damaged software and files. It works by taking a “snapshot” of your Windows files and system files. return your system to a healthy state after any file corruption.
In other words, System Restore takes your PC (and its files and settings) to an earlier point in time where everything was working, and fixes various types of errors in the process. Here are the methods you need to follow to do just that:
- Type system restore in the Windows search bar on the taskbar and click Create a restore point.
- On the System Protection tab, click System Restore.
- In the next dialog, click Next.
- Choose the desired restore point and click Next.
If you still can’t reset Windows 10, try this method. You will have to use the command prompt again for this. By disabling REAgentC.exe, you will be able to fix “There was a problem resetting your PC” Windows 10 error.
REAgentC.exe is an executable file in Windows that can be used to configure the Windows Recovery Environment (WinRE), a collection of tools that can be used to resolve common Windows problems. When your system crashes during normal boot, it will try to fall back to the Windows Recovery Environment. Temporarily disabling it can help your computer restart. To get started, open Command Prompt as administrator again, as shown in the first method. Now, run these commands on the command line as shown in the images:
- reactivec /disable
- reactivec /enable
Change the name of the software and system registry hive
To do this, run Command Prompt as administrator once again. At the command prompt, type the following commands:
- Type cd %windir%system32config and press ENTER.
- Then type ren system system.001 and press ENTER.
- Finally, type ren software software.001 and press ENTER, one more time.
- Finally, type exit to close the command prompt. Now restart your PC and try resetting again. You shouldn’t see the error message now.
Run startup repair
If none of these methods have worked so far and you are unable to reset Windows 10 so far, then the last solution left to us is to use the Windows Startup Repair feature. To perform this repair, you will need to have a bootable DVD or USB drive with the Windows 10 installer. If you have it ready, follow the steps below:
- Insert the USB or DVD into your PC and reboot the system.
- When the computer boots from the USB or DVD, choose Troubleshoot.
- Now, click on Advanced Options.
- Next, click Startup Repair.
- Select your account.
- Type your account password.
- Click Continue to start the repair process.
Final remarks: How to Fix ‘There was a problem resetting your PC’ Error Message
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