How to Fix ‘Webcam Not Working on HP Elitebook’ Issue

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Check How to Fix ‘Webcam Not Working on HP Elitebook’ Issue

If the webcam on your HP Elitebook is not working, there are several methods to fix it. Here are some ways to fix a malfunctioning webcam using most internal and external PC webcams on your HP Elitebook.

Solution 1: adjust your camera’s privacy settings

Windows allows you to modify the privacy settings of the camera to have control over whether to allow access to the camera on your HP laptop and which applications are allowed or denied. To make sure it’s enabled:

1. On your keyboard, press the Windows logo key and type camera. Then click on Camera Privacy Settings.
2. Make sure to turn on Allow apps to access your camera.
3. Scroll down to Choose which apps can access your camera and turn on ALL the apps you want to access the camera.
4. Close the window, test the camera and see if it works properly. If it works, congratulations! But if not, continue to Solution 2, below.

Solution 2: update your camera driver

This problem can occur if you are using the wrong camera driver or if it is out of date. So you need to update your camera driver to see if it fixes your problem. If you don’t have the time, patience, or skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake while installing. Driver Easy handles it all.

You can update your drivers automatically with the FREE or Pro version of Driver Easy. But with the Pro version it only takes 2 steps (and you get full support and a 30-day money-back guarantee):

1. Download and install Driver Easy.
2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any driver issues.
3. Click Update All to automatically download and install the correct version of ALL missing or outdated drivers on your system (this requires the Pro version; you will be prompted to update when you click Update All).
4. Restart your computer for the changes to take effect.
5. Check your laptop’s camera to see if the problem is resolved. If so, great! If the problem persists, try Fix 3 below.

Solution 3: reinstall your camera driver

It is also possible that the current camera driver is corrupted or conflict with Windows 10 causing the camera not working issue. We can try to uninstall the driver before reinstalling it to see if it fixes the problem.

To do it:

1. On your keyboard, press the Windows logo key and R at the same time, then type devmgmt.msc in the box and press Enter.
2. Double click Cameras or Imaging Devices to reveal your camera device.
3. Right-click on your camera device and click Uninstall Device.
4. Click Yes to confirm the uninstallation.
5. Restart your computer.
6. On your keyboard, press the Windows logo key and R at the same time, then type devmgmt.msc in the box and press Enter.
7. Click Action> Check for Hardware Changes so that Windows can reinstall the driver for your PC (albeit a generic one).
8. Check your camera and see if it works properly.

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