WhatsApp is one of the most popular messaging and voice calling apps, used by millions worldwide. However, some iPhone users have reported that they are not able to hear the ringtone for WhatsApp calls when their phone is locked. Don’t worry, this article will walk you through a few easy solutions to fix the ‘WhatsApp Call Not Ringing When iPhone Is Locked’ issue.
How to Fix ‘WhatsApp Call Not Ringing When iPhone Is Locked’ Issue
The problem can be caused by a few settings that need to be tweaked. Follow these steps to resolve the issue:
Check Notification and Permission Settings
First, check your notification settings for WhatsApp.
- Go to Settings on your iPhone.
- Select Applications or Manage Applications.
- Choose WhatsApp from the list of applications.
- Make sure that the options for Show notifications and Lock screen notifications are enabled.
- Scroll down and open Call Notifications.
- Enable Show Notifications, set Importance to High, and make sure notifications are allowed on lock screen.
Use a Default System Ringtone
If you have set a custom ringtone, try changing it to a default ringtone instead. This can help resolve the issue.
Disable System and Battery Optimization for WhatsApp
This issue can occur on some Android devices, especially those with aggressive battery optimization settings. Disable the battery optimization and whitelist WhatsApp in the System Manager to resolve the issue.
Clear Cache and Data
If nothing works, try clearing the WhatsApp cache and data. After clearing the cache and data, you will need to log in again.
Reinstall WhatsApp
If all else fails, try uninstalling and reinstalling WhatsApp. This can help fix any underlying problems.
Revert WhatsApp with an APK
As a last resort, try downloading an older version of WhatsApp by using an APK file. This can help resolve some stability issues.
FAQ
1. Why is my iPhone not ringing when I receive a WhatsApp call?
If your iPhone is not ringing for WhatsApp calls, it may be due to a permission setting that is disabled or due to a custom ringtone that needs to be changed. Follow the steps mentioned above to fix the issue.
2. How do I clear the WhatsApp cache and data on my iPhone?
Unfortunately, you cannot clear the WhatsApp cache and data on an iPhone. You can only delete and reinstall the app to clear cache and data.
3. Do I need to log in again after reinstalling WhatsApp?
Yes, after reinstalling WhatsApp, you will need to log in again using your phone number and other credentials.
4. Why is my iPhone not ringing for any calls?
If your iPhone is not ringing for any calls, check if the phone is in silent mode or if the Do Not Disturb setting is enabled. Also, make sure that the volume is turned up and that you have selected a ringtone for your phone.
Final Note
We hope that these solutions have helped you fix the ‘WhatsApp Call Not Ringing When iPhone Is Locked’ issue. If you have any questions or suggestions, please feel free to let us know in the comment section below. Also, don’t forget to share this article with your friends and family if you found it helpful.