If you’re having trouble installing updates on your Windows 10 or 11 PC and receiving error code 0x8024B102, this guide is for you. We’ve compiled a list of strategies to help you troubleshoot and resolve this issue.
What is Windows Update Error 0x8024B102?
This error occurs when you try to install updates on your Windows OS, but the hardware capabilities metadata is either corrupted or cannot be parsed. As a result, Windows will revert to the previous version of the OS.
Tips and Solutions
- Run the Windows Update troubleshooter
- Disconnect external hardware and USB devices
- Update your device drivers
- Run DISM scan
- Reset Windows Update Components
- Clean the Software Distribution and Catroot2 folders
- Download the update from the Microsoft Update Catalog
- Update Windows 11/10 offline
Let’s discuss each solution below in more detail.
1. Run the Windows Update troubleshooter
The built-in Windows Update troubleshooter can help diagnose and fix most Windows update errors. Try running the troubleshooter and see if it resolves error 0x8024B102.
2. Disconnect external hardware and USB devices
Removing all external hardware and USB devices can help determine if a peripheral device is causing the error. Try installing the update with these devices disconnected.
3. Update your device drivers
Outdated or corrupted device drivers can cause Windows update errors. Use Optional Updates to check and update your drivers.
4. Run DISM scan
A DISM (Deployment Image Servicing and Management) scan can help repair corrupt Windows update system files. Use the DISM tool to scan and fix any errors.
5. Reset Windows Update Components
Restarting the Windows Update components can help resolve the issue. Use the Reset Windows Update Agent tool, a PowerShell script that resets the Windows Update client, to restart these components.
6. Clean the Software Distribution and Catroot2 folders
The SoftwareDistribution and Catroot2 folders contain important Windows update components. Corrupted files in these folders can cause Windows update issues. Clean the folders and try the update again.
7. Download the update from the Microsoft Update Catalog
If the update fails to install, download the standalone package from the Microsoft Update Catalog and install it manually.
8. Update Windows 11/10 offline
If connectivity issues cause the error, try updating Windows offline.
Frequently Asked Questions (FAQs)
How do I fix error 0x8007000d?
You can fix this error by running the DISM.exe command with the Restorehealth flag and then running sfc /scannow.
How do I fix error 0x80246002?
Use the Windows Update troubleshooter to fix error 0x80246002 on your Windows 11/10 PC.
How do I get the latest Windows 10 update?
To get the latest Windows 10 update, go to Settings > Windows Update > Check for updates.
Is the Windows 11 update free?
If you’re not purchasing a new Windows 11 PC, the upgrade is free as long as your PC runs Windows 10 version 2004 or higher.
Conclusion
We hope these tips and solutions help resolve your Windows update error 0x8024B102. If you have any questions, feel free to ask us via the contact form below. Don’t forget to share this article with your friends and family to support us.
