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We have all been there. You’re shopping on the web, 20 tabs open somewhere exploring, or visiting another interesting site. Then at that moment, the dreaded “your connection is not private” error appears in your browser, alarming you that your internet-based protection (individual data, payment strategies, etc.) could be compromised in case of to continue with the site.
You may be considering how to fix a “your connection is not private” error. Here, we’ll walk you through how to fix the problem yourself, what the error looks like in all browsers, and why your connection is not private in any case.
Fix “Your connection is not private”
Continue with an insecure connection (NOT recommended)
- If you are absolutely 100% certain that the website you are trying to open is harmless and you wish to proceed at your own risk:
- Click on ‘ADVANCED’ at the bottom right of the error page .-> “Proceed to randomsite.com (insecure)”
Data navigation, cookies and cache
- If the above solution does not work, please clear all browsing data, cookies and cache from your browser.
- Go to Chrome -> click on the menu (three vertical dots in the upper right corner, on the edge of the address bar) -> Settings
- Scroll down to the bottom of the page and click on ‘Advanced’ -> Privacy and security-> clear browsing data
- Select all 3 options and click ‘clear data’.
- Turn off the browser and restart it. If the problem persists, go to the next solution.
Antivirus or firewall software
- Some sensitive antivirus software or firewalls incorrectly block some SSL connections. You also can
- Disable ‘SSL scanning’ from the firewall / antivirus software’s settings or tools menu.
Chrome update
- Go to Chrome-> click on the menu (three vertical dots in the upper right corner, on the edge of the address bar) -> Update Google Chrome. If you don’t see this button, you are on the latest version.
- If there is a pending update, you will see different colors (green, orange, red) on the tab to show the availability of the update.
- -> Click Relaunch Choose the ‘restart’ option. The browser will save all open tabs and reopen them when you restart it. If you still see the error message, continue to the next solution.
Disable extensions
- Go to Chrome-> click on the menu (three vertical dots in the upper right corner, on the edge of the address bar) -> New Incognito Window
Date and Time
- In the lower right corner of your PC, right click on the date and time-> go to Set date / time. Update the date and time based on your current time zone. Restart the browser and see if the problem persists.
Ignore certificate errors (NOT recommended)
- We are covering this as it is technically a solution, but we DO NOT recommend it unless you really know what you are doing. This method will ignore all SSL related warnings for all websites, until you remove it manually. Use it only when you are sure that the websites you are approaching now and in the future will be completely safe.
- Right click on your Chrome icon from your Desktop-> Properties -> Shortcut
- Now add “-ignore-certificate-errors” after /chrome.exe in the ‘Destination’ field. Press Apply and then OK.
- This solution works most of the time. Restart Chrome and see if it works for you.
Use command prompt
- Type CMD in the Start menu.
- Open command prompt
- Type TASKKILL / IM chrome.exe / F
- All Chrome tasks will finish.
- Now reopen your browser and web page and check if it opens without the error.
Clear DNS cache in Chrome
- Open Chrome
- Type “chrome: // net-internals / # dns” in the address bar.
- Click the Clear Host Cache button
- If the problem is with DNS, this simple step will solve the problem.
Import trusted SSL certificate
- Follow this step only when none of the above solutions work.
- Most of the major certificate authorities have their root certificate and intermediate root certificates pre-installed in the major browsers.
- If the intermediate root certificate is not pre-installed in your browser, it will not recognize the website’s SSL certificate and will display an error message.
- In that case, you must install the intermediate root certificate manually.
- Click on the padlock sign in the address bar, before the domain name.
- Click on ‘Certificate’.
- Go to the certificate path.
- You will see three options. Check the second medium option. (First will be the root certificate, third is the website name). You will see the name of the certificate authority and the type of SSL certificate that the site uses.
- Now do a google search and download an intermediate SSL issuer certificate.
- Find the exact certificate on the certificate authority’s website and download it.
Final remarks: How to Fix ‘Your connection is not private in Chrome’ Issue
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