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Avoiding cell phone scams is a part of our digital lives today, especially since scammers are always finding new ways to trick people. However, some scams aren’t always obvious, so it’s important to keep up with new scams. Cell phones are among our most valuable possessions these days, and cybercriminals know it. We always have them with us and we use them to access some of the most private information in our lives. We have bank details, emails, and other sensitive data tied to our phones, making them perfect prime targets for identity theft and fraud.
Have you recently received more fake offers for free cruises or to extend your car warranty? You are not alone in this. Robocalls and robotexts have been on the rise for years as more people have cell phones and with the advent of new technologies that make sending out fraudulent calls easier than ever, says LiaBraaten.
Truecaller estimates that Americans lost almost $30 billion in phone scams last year. “Fraudsters are very sophisticated social engineers and use relevant context to capture the hearts of callers,” says Clayton LiaBraaten, senior strategic advisor at Truecaller, a call screening and spam blocking app.
How to protect yourself from the most common phone and text message scams
You don’t have to wait for something bad to happen to protect yourself from toll fraud in general. Here are some tips, including some from LiaBraaten, to proactively avoid text spam and phone scams this holiday season:
Contact your provider about their spam mitigation tools:
All phone carriers should have implemented STIR/SHAKEN, which is a framework of protocols and procedures that the FCC created to combat robocalls and scams.
Sign up for the FTC’s ‘Do Not Call’ list:
This is where you can report spam calls and opt out of telemarketing calls.
Be attentive:
Download free caller ID and spam blocking apps like Truecaller or Whoscall, which are available on Apple and Android devices. With an app, you can identify incoming calls and texts with names, companies, or spam flags.
Consider credit monitoring and identity theft protection services:
Receive alerts for potential fraud on your credit report, such as new accounts opened in your name, plus dark web scans for signs of misuse of your personal information. Services like IdentityForce®, PrivacyGuard™, and Experian IdentityWorks℠ offer everything from three-bureau credit monitoring to dark web surveillance and identity insurance.
Know that not all robocalls are fraudulent:
Caller ID and spam blocking apps can protect you from scammers, but they also ensure that legitimate calls and messages get through. These can include messages from health care providers, pharmacies, school districts, travel and hospitality, and financial services, LiaBraaten notes.
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