Curious about whether the recipient of your Viber message has read it? Unlike other social apps that provide read receipts, Viber gives you more control over your app experience by allowing you to toggle the ‘seen’ feature on or off. In this guide, we will explain how you can determine if someone has read your message on Viber and offer tips on managing read receipts.
Check the Delivery Status of Your Messages
When you send a message on Viber, you can easily track its delivery status using different icons:
- A check mark: Indicates that the message is still being sent. It will quickly change to “delivered” once sent.
- Two check marks: Shows that the message has been delivered to the recipient’s phone.
- Two purple check marks: Indicates that the message has been seen by the recipient. A “seen” text will appear at the bottom of the chat window.
However, keep in mind that there are cases where a recipient can read a message without Viber sending a notification about it.
Disable Read Receipts
If you or the recipient do not have the “seen” status enabled, you won’t know if your message has been read. To check if this setting is enabled or disabled:
- Open Viber.
- Tap on the “More” icon in the lower right corner (three horizontal lines and a blue-white circle).
- Scroll down and select “Settings”.
- Tap on “Privacy” (padlock icon).
- Ensure that “Send seen status” is toggled on.
If your “seen” status is on, you should receive notifications when your message has been seen. Note that some of your contacts may have disabled this option, so you won’t receive read receipts when chatting with them.
Read Messages through Notifications
If the recipient has enabled message previews in their notifications, they can read part of a message without opening the Viber app. In this case, you won’t receive a “seen” notification. To enable message previews:
- Open Viber.
- Tap on the “More” icon again.
- Go to “Settings”.
- Select “Notifications” (bell icon).
- Turn on “Show message preview”.
Now, you will be able to view message previews without opening the app, while still keeping your “seen” status enabled.
Edit or Delete Messages
In some cases, you can edit or delete a message before it is seen:
- Tap and hold the message.
- Select “Delete for all” to remove the message from everyone’s chat.
To edit a message:
- Tap and hold the message.
- Select “Edit”.
- Modify the text and tap the check mark to save.
Keep in mind that if you delete or modify a message before it is seen, there is a chance the recipient hasn’t seen its main content.
Understanding Viber’s Read Receipts
While Viber offers tools to track message delivery and read status, it’s important to note that the recipient’s actions may not always reflect these indicators accurately. Customizable read receipts and notification previews can affect how you interpret the status of your messages. Remember to avoid jumping to conclusions solely based on these indicators.
If you found this guide helpful, check out our other articles on deleting messages and hiding chats on Viber.
FAQs
1. Can I disable the “seen” status permanently on Viber?
No, Viber does not provide an option to disable the “seen” status permanently. You can toggle it on or off in the privacy settings, but it affects all your conversations.
2. Why am I not receiving read receipts on Viber?
There could be a few reasons why you are not receiving read receipts on Viber:
- The recipient may have disabled their “seen” status in their privacy settings.
- The recipient may have read your message through a notification preview without opening the app.
- There could be a technical issue with either your or the recipient’s Viber app.
If you suspect any of these reasons, it’s best to communicate directly with the recipient to clarify the status of your message.
