Have you ordered from Amazon and your package is missing? Don’t worry! Follow these simple steps before contacting customer service.
How to Track a Lost Amazon Package
First, go to “Your Orders” in the “Bill” section of your account. Then, verify the shipping address on your order and look for attempted delivery notes or delivery photos. Check the delivery location and surrounding areas, and see if someone else accepted the delivery. Don’t forget to check your mailbox or other places where you receive mail.
If you’re still not able to locate your package, wait at least 48 hours as some packages appear as delivered but can show up shortly after. Contact the carrier for more information if you’re still concerned. If the order was sold and shipped by a third-party seller, contact the seller directly.
Amazon Prime Membership
Get faster delivery times and other great benefits with an Amazon Prime membership. Members enjoy free one-day and two-day delivery on select items, free grocery delivery, and free launch date delivery. Monthly and yearly plans are available.
Frequently Asked Questions (FAQs)
What should I do if my Amazon package is not delivered?
If your package hasn’t been delivered, check the status in “Your Orders” and see if it’s delayed or if there are any delivery exceptions. If you still can’t find your package, contact the carrier or seller directly.
What if someone else receives my package?
If someone else receives your package, contact them to verify who they are and see if they can return the package to you. You can also contact the carrier or seller for assistance.
Can I track my Amazon package without an account?
No, you need an Amazon account to track your package. Sign up for a free account if you don’t have one.
How do I report a missing Amazon package?
If your package is missing, go to the “Contact Us” page on Amazon and select “Where’s My Stuff?” to report the issue.
Final Thoughts
Tracking down a lost Amazon package doesn’t need to be a daunting task. By following the steps above, you can increase your chances of locating it. And if you have any further questions, you can always contact customer service for assistance.
