Are you tired of rogue apps and scams on the App Store? While Apple’s policies are strict, scammers still find ways to exploit loopholes and dupe users into spending money. Previously, it was challenging to report fraudulent apps, but Apple’s latest feature “Report a problem” button on iOS 15 has made it easier to report inappropriate or harmful app content. This feature can help you report any fraudulent or scammy app, using a few simple steps. Here’s how you can do it:
Steps to Report Fraudulent Apps and Harmful Content on the App Store
But first, let’s talk about what makes the “Report a problem” button different from the old reporting feature. With the new button, you can report issues for every free app that offers in-app purchases. This upgraded feature also includes separate options for offensive, illegal, and abusive content besides scams. Unfortunately, this feature is currently only available in the United States.
- Open the App Store on your iOS 15 or iPadOS 15 device.
- Search and select the app you want to report, then scroll down to the information section.
- Tap on the “Report a problem” button.
- You will be taken to the Apple website, where you will need to sign in using your Apple ID and password to continue.
- Select the preferred option based on your needs.
- Describe the problem and submit the report.
Please be aware that Apple will review your report, but they may not provide any response to you.
How to Get the New ‘Report a problem’ Option from the App Store
If you live outside of the United States and still want to access the new “Report a problem” button in the App Store, you have to create a US Apple ID or change the App Store country/region to the US. To change the App Store country in iOS 15, go to Settings -> your profile icon -> Media and purchases -> View account -> Country / Region. After that, tap on Change Country or Region and enter a US address along with a phone number. Once you’ve changed countries, you can check the “Report a problem” option in the information section of a free app that offers in-app purchases.
Why Apple Needs to Do More to Stop Fraudulent Apps on the App Store
Apple currently has only 500 human app reviewers, as compared to Google which has 20,000 content moderators. With such a small team, it becomes challenging for Apple to catch fraudulent apps at a larger scale. Given the emphasis on improving security and privacy, the App Store needs better protection against fraud.
Final Thoughts
The new “Report a problem” feature in the App Store is an excellent step towards stopping fraudulent apps and scams. While we cannot predict its success completely, it’s an upgrade that can positively impact the App Store.
FAQs
1. Can I report a fraudulent app from outside the US?
The “Report a problem” feature is currently only available in the United States. However, you can change the App Store country/region to the US or create a US Apple ID to access the feature.
2. Will Apple reply to my report?
No. Apple won’t send an individual response. However, they will review your report and use it to improve their service.
3. How did scammers exploit the loopholes of the App Store?
Scammers launched rogue apps, then duped users into paying for in-app purchases, subscriptions, or other things, exploiting the loopholes in the App Store policy.
4. Why does Apple have a small team of human app reviewers?
Apple currently has a small team of only 500 human app reviewers, compared to Google’s 20,000 content moderators, making it difficult to track fraudulent apps on a vast network. However, considering the increased concern for user safety, the App Store requires better protection against fraud.
