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iTunes Radio Missing in Music App? Here’s Get It Back on iOS

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iTunes Radio is a really great Apple music streaming service with access to the iTunes desktop and iOS mobile world. But a peculiar bug affects some iOS devices, where the radio button disappears completely randomly from the iOS Music app for many iPhone, iPad, and iPod touch users. This apparently causes the entire iTunes Radio service to be missing from iOS as well, this is what it looks like when you launch the Music app:

When iTunes Radio is visible and working in the music app as it should, you want to see this, and the Radio icon in the corner. Here’s how to go back so you can stream songs again:

iTunes Radio works normally

Perhaps out of pure coincidence, iTunes Radio was missing last night from all my iOS 7 devices for no apparent reason, which provided an opportunity to troubleshoot a lost radio issue and find two different solutions to recover it. Try Method 1 first, and if that doesn’t work, go to Method 2, which worked when the first technique failed.

Method 1: Kill the music application to return to the radio

If iTunes Radio has mysteriously lost your music app on iOS 7, try the following quick trick that closes the app to see if you can get it back:

  • Double-tap the Home button, swipe to the Music app, and swipe up to kill the app
  • Return to the home screen and restart Music, then “Radio” will return

This managed to get iTunes Radio back to the iPhone 5 with iOS 7.0.2, but not to the iPad or another iPhone 5 with iOS 7.0 … in order for these devices to see iTunes Radio return, they had to go a little further.

Method 2: Repair iTunes Radio by confirming your Apple ID and restarting iOS

If quitting Music didn’t restore the radio, you’ll need to do the following to get it back:

  • Open Settings and go to iTunes and the App Store
  • Tap “Apple ID: email @ address” to sign in to the iTunes Store and confirm your Apple ID
  • Confirm your Apple ID with iTunes settings

  • Exit settings after signing in to your Apple ID again
  • Hold down the power button on the top of the iPhone / iPad / iPod until you see the red “Slide to Power Off” option, swipe to turn off the device
  • Press and hold the power button again to turn on the iOS device
  • After startup, return to the Music app and search for Radio back

For whatever reason, stopping and restarting the music was not enough after confirming the Apple ID, and the Radio had to be restarted. Maybe a reboot of iOS will cause Apple to re-identify your Apple ID, which is essential for iTunes Radio to work, who knows. Regardless, this works when the first option is not and you return to enjoy the radio in an instant.

Keep in mind that you need a U.S. Apple ID (currently anyway) to use iTunes Radio. If you find that your Apple ID has changed, it may be because you are an international user using iTunes Radio by switching between your domestic account and your U.S. Apple ID.

Benefits: iTunes Radio Missing from Music App? Here’s How To Get It Back in iOS

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FAQ: iTunes Radio Missing from Music App? Here’s How To Get It Back in iOS

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Apple Devices only.
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mac OS or iOS
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Final note: iTunes Radio Missing from Music App? Here’s How To Get It Back in iOS

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James Hogan
James Hogan is a senior staff writer at Bollyinside, where he has been covering various topics, including laptops, gaming gear, keyboards, storage, and more. During that period, they evaluated hundreds of laptops and thousands of accessories and built a collection of entirely too many mechanical keyboards for their own use.

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