Fix ‘Not Receiving Call’ Issue on Phone: As long as your Android phone is in a network coverage area, has an active cell plan, and doesn’t have any technical problems, it should get all incoming calls. If you are missing phone calls, one or more of these may be broken. We’ll show you how to figure out what’s wrong and how to fix it.
Additionally, if you are unable to receive phone calls from a particular contact, check that you haven’t blocked the phone number. Conversely, if you can’t call a particular number, check that the person hasn’t blocked you; call the person with another number, perhaps. The issue could also be caused by some basic glitch that a simple device restart would fix. So, reboot your phone and see if things go back to normal. Visit Apple support center.
Fix: ‘Not Receiving Call’ Issue on Android and iPhone
Turn Off Airplane Mode to Fix ‘Not Receiving Call’ Issue on Phone
- Swipe down to view the Quick Settings menu. Alternatively, go to Settings and tap on Connections.
- Toggle the switch to disable Airplane mode.
- Once disabled, your phone will show the network strength bar in the Status bar
Disable Do Not Disturb Mode
- Open the App drawer and tap on Settings.
- Next, tap on Notifications. You may find the DND option under Sounds and vibrations on some devices.
- Scroll down and tap on Do not disturb.
- Toggle the switch to disable Do not disturb.
- Now try to call your number, and you should receive the call without it being muted.
Turn On and Off Your SIM
- Open the App drawer and tap on Settings.
- Next, tap on Connections or Network and Internet.
- Tap on SIM card manager. You will have all your SIM cards listed under the SIM card section.
- Toggle the switch for your affected SIM card and set it to Off. When the prompt appears, tap OK to confirm.
Restart Your Android Phone
- Press and hold the Power button to view the power options.
- Tap on Restart and then one more on Restart.
- Wait for the phone to restart and check if the issue is resolved.
FAQs
A few immediate reasons behind your Android phone not making or receiving calls could include low or no network coverage, an active Do Not Disturb (DND) feature, blocked phone numbers, and a malware issue. Also, there are cases when a smartphone behaves inadvertently after installing or uninstalling certain apps.
iPhone not receiving calls can be due to some glitch on network settings. Normally, the Airplane toggle on your device should fix the issue. Open the Settings app on your iPhone and toggle on Airplane mode. Wait for five seconds and turn off the Airplane mode.
Check your phone settings to ensure that the Airplane mode, Do Not Disturb or Call blocking mode is not enabled. 3. Restart your phone: If your phone hasn’t been restarted recently, it might be time to give it a fresh start. Rebooting the phone can often fix minor glitches that may be causing the problem.
