VersusSlack vs Asana: review, customer support and comparison

Slack vs Asana: review, customer support and comparison

Slack and Asana are pretty close in age. In 2012, Asana became available to the public. The first version of Slack came out in August 2013. Both tools have been on quite a journey over the years. Recently, Slack said that it had 10 million daily active users and 6 million paid users. While Asana says it has 100,000 paid users and 1.5 million users in general.

Many well-known companies use both Asana and Slack. Asana has clients like PayPal, Santander, Vodafone, Deloitte, Uber, and NASA. Slack is used by Airbnb, Capital One, Venture, Target, the Los Angeles Times, Oracle, and Ticketmaster for business.

As was already said, Asana and Slack solve different problems. They help with managing productivity and communicating, respectively. In fact, they work well together, so it seems like a good idea to put them together. Alex Hood, the head of product at Asana, says it’s no wonder that about half of the company’s customers also use Slack to talk at work every day. Still, if you use Asana on its own, you can still talk with your team. Slack, on the other hand, has a few ways to turn conversations into actions that don’t involve integrations.

Slack vs Asana Pricing

Asana has different pricing plans, from Basic to Enterprise, based on the size of your business. Basic is its freemium package, since you don’t have to pay for it. The Premium plan costs $13.49 per month and is best for small businesses that need to create and manage projects. The Business plan costs $30.49 per month and is best for larger businesses that need to manage projects across multiple teams. To get the Enterprise plan, which gives you more control and more support, you’ll need to contact Asana’s Sales team. Asana also has an annual plan with prices of $10.99/month for Premium and $24.99/month for Business, as well as a 30-day free trial.

Like Asana, Slack has a free version that small and medium-sized businesses can use. Other packages include Standard, which is best for small and medium-sized businesses and costs $6.67/month, Plus, which is best for larger organizations and costs $12.50/month, and Enterprise, which is for large corporations and can have up to 500,000 users. To learn more, contact Slack’s Sales team.

Slack vs Asana: Comparison Table

PriceFree for basic plan, paid plans starting at $6.67/user/monthFree for basic plan, paid plans starting at $10.99/user/month
Communication FeaturesReal-time messaging, channels, video calls, screen sharingComments, @mentions, project conversations, file sharing
Project Management FeaturesLimited, primarily focused on communication and collaborationTask assignments, due dates, progress tracking, custom workflows, project templates
Integration with other toolsOver 2,000 third-party apps and integrationsOver 100 integrations including Google Drive, Dropbox, and Slack
Mobile appYesYes
Customer support optionsOnline knowledge base, email support for paid plansOnline knowledge base, email support, live chat for paid plans
Official WebsiteVisit WebsiteVisit Website

Slack vs Asana Signing up

Slack vs Asana

First, it’s easy to sign up for both platforms. Just provide your email. From here, you will need to sign up for an account. When you sign up for the free plan, you don’t have to give your name or credit card number.

Keep in mind that it’s best to sign up with your work email. Both platforms will put you in touch with your team for you. If you don’t have a work email, you can still find your team by using your personal email. Slack starts off with a few more steps than Asana. For example, you’ll have to put in your basic information, like your display name. You can also make a profile, but that’s not something you have to do right away.

Slack vs Asana Appearance, Layout, and Design

Slack vs Asana

Asana and Slack have layouts and looks that are very similar. Both have a main screen and a sidebar on the left for navigation. Asana’s main screen shows projects and tasks, and you can easily change how it looks by choosing from a wide range of workflow templates that are available to meet your needs. You can also change the background of your workspace by going to My Profile Settings and clicking on your Avatar, which will bring up a menu of pictures.

In Slack, your conversations are shown in the main pane, also called the workspace. You can also use the drop-down menu on the left side of your screen to change the color schemes, which are called themes. The themes in Slack can be put into four groups: clean and simple, dark and dramatic, bright and happy, and clear and easy to understand.

Slack vs Asana Integrations

Slack has a set of application programming interfaces (APIs) that are well-documented and can be easily added to by developers. Asana was started by people who used to work at Google. Because of this, Asana and Google’s email and app software work well together. Asana also works with Microsoft Teams, Dropbox, Box, Hipchat, GitHub, Jira, and Slack, which is the most important of these.

Slack vs Asana Collaboration and communication

At its core, Slack is a way to talk to people. With the ability to make multiple Workspaces and Channels that make it easier for large businesses to talk to each other, Slack can pretty much cover any sector, from retail to manufacturing to development to government to education and everything in between. Slack does a great job of making it easy for teammates, teams, and departments to work together.

Team members can talk to each other and work together through discussion, threads, and direct messages, so your staff won’t run out of places to chat. And since a lot of people still work from home, Slack has become an important tool for keeping communication and collaboration lines open.

Slack also has important features like slash commands that let users run commands like “remind me Team Call in 10 minutes.” By using these commands, users can turn Slack into a personal digital assistant that can do more than just help them communicate and work together.

Asana, on the other hand, only lets you talk about tasks through comments. This is a very important feature because it lets teams talk about different projects and tasks. But as a full-fledged communication tool, Asana is nowhere near as good as Slack.

Slack vs Asana Customer Support

Slack vs Asana

You can find detailed product help documentation, a demo of Asana, and a lot more on the Asana website. On the web version, you can use live chat to talk to customer service, and if you pay extra, you can use priority support, which is handled by a dedicated account manager.

Users don’t have to wait long for Slack to fix any problem they’re having because it has detailed and thorough help support. Customer support looks at things like automation, working together, sharing files, and so on.

Slack: Pros and Cons


  • Integrates with numerous other apps and services
  • Offers channels and direct messaging options for different communication needs
  • Offers a mobile app for on-the-go communication


  • Can be overwhelming with too many channels or notifications
  • Lacks more advanced project management features
  • Free plan has limited features and message history storage

Asana: Pros and Cons


  • Includes team collaboration and communication tools
  • Provides customizable project templates and workflows
  • Offers a mobile app for on-the-go task management


  • Can be overwhelming or too complex for smaller projects or teams
  • Lacks certain features found in other project management tools
  • Some users may prefer a simpler interface or layout.

Which one should you consider?

This doesn’t have a clear winner. Asana and Slack are both powerful platforms that have both free and paid options. If you’re not sure which program to use, you can also connect Asana to Slack. How does Slack compare to Monday, a service that competes with Asana? Find out by clicking here!

If you aren’t sure which platform to use, Slack integrates with Asana. So, you can keep track of your projects and talk to your team without having to decide which platform to use.


Does Asana use Slack?

With the Asana for Slack integration, you can turn your conversations into actions and create new tasks in Asana without leaving Slack. With the Asana for Slack integration, you can: Take action on tasks right from a notification or an Asana link.

Why Slack is better than other?

All of the content in Slack channels can be searched, so you don’t have to send the person joining your project a lot of emails. Slack has built-in ways to share files, make calls, send clips, and more. It also has real-time messaging.

Lucas Simonds
Lucas Simonds
At Bollyinside, Lucas Simonds serves in the role of Senior Editor. He finds entertainment in anything and everything related to technology, from laptops to smartphones and everything in between. His favorite hobby may be collecting headphones of all shapes and sizes, even if he keeps them all in the same drawer.
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