In an ideal world, you should be able to read emails with HTML code in the Mail app with a nice-looking interface. But if there is a problem with how the Mail app is set up or how it renders emails, it might start to show emails in their raw HTML form, which is hard to read. In his article how to Fix Windows 11 Mail App Showing HTML Code
This can happen for a number of reasons, such as wrong settings in the Mail app, corrupt app files, an old version of the app, or problems with compatibility. In this guide, we’ll talk about a few things you can try to fix the problem for good. you can visit Microsoft support center for further help.
Fix: Windows 11 Mail App Showing HTML Code
Install Windows Updates
- Keeping your Windows computer updated to the most recent version is always helpful. If the Mail app showing the HTML code issue is caused by a bug within Windows, it shouldn’t take long before Microsoft releases a fix.
- Press the Windows key + I to open the Settings app. Navigate to the Windows Update tab and click on Check for updates button in the top right corner.
Update the Mail App
- Using an outdated version of the Mail app can also result in such anomalies.
- To avoid them, you need to ensure that the Mail app on your PC is updated to the most recent version.
- Open up the Microsoft Store app, navigate to the Library tab,
- click the Get updates button in the top right corner.
- If a newer version of the Mail app is available
- lick the Update button to install it.
Remove and Re-Add Your Account
- In the Mail app, click the settings icon in the bottom left corner.
- Select Manage accounts from the right pane.
- Click on your email account to open its settings.
- Select Delete account from this device.
Temporarily Disable Third-Party Antivirus Program
- Protect your computer with a solid antivirus program.
- However, these programs can sometimes get too cautious and prevent apps like Windows Mail from loading properly.
- To check for this possibility, temporarily disable your antivirus program.
- Then, try to use the Mail app again.
Why is the Windows Mail app showing HTML code?
- Third-party antivirus software: Sometimes, the mail app will show HTML code if you have third-party antivirus software installed on your PC.
- Changing the format of the text: If the person sending the email changes the official format of the text before sending it, the mail app may show HTML code.
- Corrupt Mail app: If your Mail app isn’t working right, emails you receive might show up as HTML code. If that’s the case, you can try to use your web browser to get to the Windows mail service.
- Problematic Windows update: If you saw this error with the mail app after updating Windows, the update probably caused the problem, so you should uninstall it.
At times, the Windows Live Mail message body is not showing problem occurs due to the anti-virus program, which is been installed on the system. Therefore, disabling the installed anti-virus might help you to resolve this issue.
The easiest way to resolve such issues is to re-add the email account in the Mail app. This will reset the configuration, fixing the error in the process. Once you have re-added the account, try opening an email and check if the problem is fixed.
In fact, when you send an RTF message to someone outside your organization, Outlook automatically converts it to HTML, so the message keeps its formatting and its attachments. Outlook also automatically formats messages that contain voting buttons, and converts tasks and meeting requests to iCalendar format.