Best AI Chatbots Software 2024: to unlock customer interaction

AI chatbots are commonly used in social media messaging apps, standalone messaging platforms, proprietary websites and apps, and even phone calls.

As the best AI chatbot software, OpenAI’s GPT-3 chatbots stand out. These conversational agents use advanced natural language processing to interact with users in dynamic and contextually rich ways, handling a variety of queries to stand out. GPT-3’s extensive training data allows them to provide information and have human-like conversations as the best AI chatbots. Reacting to user inputs shows a deep understanding of context and intent in the best AI chatbots.

OpenAI’s GPT-3 chatbots are powerful conversational AI, proving their worth in the AI chatbot software market. Chatbots can handle complex conversations, provide personalised assistance, and create content. They integrate across platforms and industries for seamless deployment. Machine learning will make AI chatbots more intuitive and useful for businesses, customer support, and personalised user experiences. We listed the best AI chatbot software below.

What are AI Chatbots?

AI chatbots are computer programmes that use artificial intelligence (AI) to talk to users like a real person. Natural language processing (NLP) helps them understand what users are saying and respond in a way that makes sense in that situation. AI chatbots can be added to websites, messaging apps, or other apps to help customers, answer questions, and do tasks automatically. By giving instant and personalised responses, they get users more involved and make interactions easier.

Benefits of using AI chatbots in your business

There are a multitude of positive aspects that are associated with the implementation of chatbots powered by artificial intelligence into your company. The following is a list that contains some of the most significant benefits one can potentially enjoy:

???? 24/7 Availability: AI chatbots can work 24 hours a day, seven days a week, and answer customer questions right away, no matter what time it is. By taking care of problems quickly, this improves customer service and satisfaction.

???? Financial Benefits: Using AI chatbots instead of a large customer service team can save you a lot of money. Chatbots can do boring or repetitive tasks so that people can focus on more important and complicated parts of their jobs.

???? Efficiency and Speed: Chatbots can handle multiple conversations at once and respond right away, which means that customer questions can be answered more quickly. This efficiency can help make the customer experience better and keep them as a customer.

???? Consistency: AI chatbots always answer customers’ questions in the same way, so everyone gets the same level of service. This consistency helps build a brand image that people can rely on.

???? Scalability: As your business grows, AI chatbots can easily deal with more customer interactions without needing a lot of extra resources.

Best AI Chatbots Software Comparison Table

AI chatbots simulate human conversations using AI algorithms. These sophisticated programmes, integrated into websites and messaging platforms, provide information, assistance, and support in natural language. These chatbots use machine learning to learn and adapt, revolutionising customer interactions and communication.

ToolPurposeKey Features
PerplexityNLP MetricLanguage Model Metric
ZapierAutomationWorkflow Integration
AfforaiAI PlatformMachine Learning Tools
ChatNBXChat PlatformNatural Language Capabilities
DashworksIT ManagementIT Service Management


Best AI Chatbots Software


  • Language Model Evaluation Metric
  • Measures Text Predictability
  • Lower Perplexity Indicates Better Model Performance
  • Commonly Used in Natural Language Processing (NLP)

Perplexity is a different take on AI chatbots that can connect to the internet and handle more information and longer, less organised searches. That’s because when you get the output, you’ll see a list of all the sources below it. Then you can add a new search prompt or choose one of the related search terms that are shown. Currently, this is one of the best AI chatbot software.

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  • State-of-the-art language model for natural language processing.
  • Effective for various NLP tasks, including text generation and understanding.
  • Continual updates and improvements.


  • Resource-intensive, requiring significant computing power.
  • Limited interpretability for non-experts.


Best AI Chatbots Software


  • Automation Platform
  • Connects Apps and Automates Workflows
  • No Coding Required
  • Integrates with a Wide Range of Applications

Zapier’s free AI Chatbot tool lets you create GPT-powered AI chatbots. A chatbot is easy to create: name it, add a greeting and prompt placeholder, and give chatters a directive. The directive tells the chatbot who it is, what it knows, and how to respond. Zapier has created corporate jargon translators, press release generators, and risk assessment bots. Overall, this is one of the best AI chatbot software.


  • User-friendly automation platform with a no-code interface.
  • Extensive library of pre-built integrations (Zaps).
  • Enables seamless connectivity between a wide range of apps.


  • Free plan has limitations on the number of tasks.
  • Complex workflows may require a paid subscription.


Best AI Chatbots Software


  • AI-Powered Affordability Assessment
  • Evaluates Financial Viability
  • Helps Determine Eligibility for Services
  • Supports Decision-Making in Finance

Afforai, an AI chatbot, searches, summarises, and translates multiple sources for reliable research. Many AI chatbots gave unreliable answers, requiring fact-checking or blind trust. Which is why we created Afforai. Sales teams, researchers, and knowledge workers use Afforai to instantly access their field’s entire knowledge base, regardless of language or culture. This is the best AI chatbot software that you can consider.


  • Advanced AI capabilities for customer service and support.
  • Natural language understanding and sentiment analysis.
  • Integration with popular communication channels.


  • Limited availability of industry-specific models.
  • Initial setup may require assistance for non-technical users.


Best AI Chatbots Software


  • Chatbot Development Platform
  • Natural Language Processing (NLP) Capabilities
  • Multi-Channel Support (e.g., Web, Messaging Apps)
  • Customizable Chatbot Workflows

ChatNBX is an AI chat app that has helped over 50,000 people create text, images, code, and ideas. It has also facilitated over 3,42,275 messages and 116,705 conversations. In the background, it uses powerful open-source language models and has an interface that is simple and easy to use. Powerful language models like LLama 2 70B, OpenHermes 2, and nous hermes 13b are hosted by ChatNBX. Overall, it is one of the best AI chatbot software that you can consider.


  • Natural language processing for chatbot development.
  • Multi-channel support for various messaging platforms.
  • Customizable and trainable models.


  • Learning curve for users new to chatbot development.
  • Limited advanced features compared to some competitors.


Best AI Chatbots Software


  • IT Asset Management (ITAM) Platform
  • Manages and Optimizes IT Assets
  • Provides Visibility into Asset Lifecycle
  • Streamlines IT Operations and Compliance

Dashworks, an AI productivity platform, makes company data accessible and actionable for employees. The Dash AI knowledge assistant instantly answers work-related questions, generates content, finds documents, messages, tasks, and more. Dash AI integrates Slack well with its web interface. It can auto-reply to FAQs in company Slack channels. Still, it is one of the best AI chatbot software that you can consider.


  • Robust IT asset management and service management capabilities.
  • User-friendly interface for managing IT workflows.
  • Customizable dashboards and reporting.


  • Integration with certain third-party applications may require development effort.
  • Licensing costs could be a consideration for some organizations.

How to Choose the Best AI Chatbot for Your Needs

There are a lot of things you need to think about when picking the best AI chatbot for your needs to make sure it fits your goals and needs. When choosing an AI chatbot, here are some important steps and things to think about:

???? Write down your goals: Make sure everyone knows what you want the chatbot to do and how you want it to do it. You should know what it’s for, like helping customers, getting leads, sharing information, or something else.

???? Find your target audience: You should figure out who your audience is and what they want and need. A chatbot made for a certain group of people might need to have special features and a way of talking that is specific to that group.

???? Know how the technology works: Learn more about the technology that the chatbot is based on. Rule-based systems, machine learning, or a mix of the two may be used by different platforms. Knowing about the technology will help you figure out what the bot can and can’t do.

???? Think about integrating: Check to see how well the chatbot works with the tools and software you already have, like databases, customer relationship management (CRM) software, and other systems. Integration tools are necessary for a smooth user experience and a smooth workflow.

????‍???? The user experience (UX) is: Check out the chatbot’s user interface and how easy it is to use in general. A simple and easy-to-understand interface can help with engagement. Look for things like the ability to understand natural language, understand context, and make it easy to navigate.


Is Google Bard AI free?

Google’s free AI goes beyond search. Microsoft pioneered AI search, but Google’s Bard can now access Gmail, Docs, Maps, and more.

Is GPT-4 more powerful than ChatGPT?

GPT-4 is smarter, understands images, and processes eight times more words than ChatGPT.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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