Fix ‘Discord Stuck on RTC Connecting’ Issue on Windows

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Check Fix ‘Discord Stuck on RTC Connecting’ Issue on Windows

In Discord, the PSTN connection status message means that the platform is trying to initiate a voice call. However, Discord may get stuck on RTC Connecting. If it stays on for more than a minute, it is an indication that there is a problem that prevents the WebRTC (Web Real-Time Communication) protocol from connecting you to the Discord servers and, consequently, to a voice channel. Discord relies on the WebRTC protocol to function properly. As a result, Discord is stuck on PSTN Connection, which means there is a problem with your network. In Discord, the PSTN connection status message means that the platform is trying to initiate a voice call.

However, Discord may get stuck on RTC Connecting. If it stays on for more than a minute, it is an indication that there is a problem that prevents the WebRTC (Web Real-Time Communication) protocol from connecting you to the Discord servers and, consequently, to a voice channel. Discord relies on the WebRTC protocol to function properly. As a result, Discord is stuck on PSTN Connection, which means there is a problem with your network.

Fix ‘Discord stuck on PSTN connection’ issue on Windows

Change the audio subsystem

When you start troubleshooting this particular issue, the first thing you should do is check to see if the current audio subsystem that Discord uses is the newer component or the legacy equivalent. Certain audio hardware drivers will have problems using the modern audio subsystem of your operating system. This is especially prevalent in Windows 10 and Windows 11 if you use a dedicated sound card.

If it looks like this scenario might apply, you should modify the default audio subsystem that Discord uses for Legacy. You can do this directly from the discord audio settings. Follow the instructions below for the complete guide on how to change Discord’s default audio subsystem to Legacy:

  • Within the Discord app, click the gear icon in the bottom left corner to access the Settings menu.
  • Now inside the list on the left side, find Voice & Video, then access it.
  • Find Audio Subsystem, then click the dropdown menu and select Legacy, then click OK.
  • Finally, restart your Discord app and see if the problem is fixed once you launch the app once again.

Disable Packet High Priority QoS

Another reason you might experience this error with Discord is the packet transfer method your router uses by default during data exchanges on Discord. Using Quality of Service High Packet Priority will give you the best latency and is enabled by default in Discord, but some routers or ISPs (Internet Service Providers) may misbehave when this option is enabled in Discord settings.

If this scenario is applicable and the Enable Packet High Priority QoS option is enabled within Discord’s Voice & Video settings, follow the instructions below for step-by-step instructions on how to disable this option and fix the error :

  • From the Discord home screen, click the gear icon at the bottom left.
  • Look for Voice & Video in the list on the left side, then select it.
  • Once you’re inside the Voice and Video screen, scroll down until you find Quality of Service, then make sure the QoS High Packet Priority setting is turned off.
  • After disabling this option, close the Discord app before opening it again and check if the ‘RTC connection’ error is fixed.

Perform a Winsock reset and flush DNS data

If none of the above methods have been effective in your case, you should start to consider the possibility that you are dealing with an IP (Internet Protocol) or DNS (Domain Name System) related problem. Inconsistent DNS or a misassigned IP can inhibit the connection between your PC and the Discord servers.

In this case, you need to open an elevated command prompt and do a hard Winsock reset accompanied by a few other commands to clear any temporary files that might be causing this issue. Follow the instructions below to do a Winsock reset and flush your current DNS cache to resolve the RTC connection error:

  • Press Windows Key + R to open a Run dialog. Next, type ‘cmd’ inside the text box and press Ctrl + Shift + Enter to open an elevated command prompt with admin access. When prompted by User Account Control, click Yes to grant administrative privileges.
  • Once inside the elevated command prompt, type the following commands in the same order and press Enter after each command to perform a Winsock reset + DNS reset:
    • ipconfig /flushdns
    • netsh int ipv4 reset
    • netsh int ipv6 reset
    • netsh winhttp reset proxy
    • netsh winsock reset
    • ipconfig /registerdns
  • After each command has been processed successfully, restart your PC and see if the problem is fixed once the next startup is complete.

Final words: Fix ‘Discord Stuck on RTC Connecting’ Issue on Windows

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Editorial Staff
Editorial Staffhttps://www.bollyinside.com
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!

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