How to Fix HP Laptop Black Screen Issue: 6 Effective Solutions

Computers are a very important part of our lives today. Whether it’s a custom-built PC or a personal laptop, they make it easy to do things like shop online, take classes online, hold virtual meetings, and so much more. Still, many people forget that computers also need regular “check-ups,” which are mostly done by running scheduled scans or performance-based apps to see how well they are doing generally. There are many ways through which you can Fix HP Laptop Black Screen Issue.

Even though you can hear your HP laptop running, the screen might not turn on for a number of reasons. It could be as easy as adjusting the lighting or “sleep” mode, or it could be something more complicated, like corrupted or out-of-date drivers or worn-out physical parts. You might be able to Fix HP Laptop Black Screen Issue.

Are you scared that your HP laptop will stop working if the screen goes black? Want to know what to do to fix it? If you said yes, keep going down. Sometimes, the problem could be caused by things that are mostly mechanical and that only professionals would understand. But the problem could also be caused by something as easy as an update to Windows. Yes, you did read it right. Visit their official website for more fixes.

How to Fix HP Laptop Black Screen Issue

How to Fix HP Laptop Black Screen Issue

Restart the explorer.exe process

  • Press the “Ctrl + Shift + Esc” keys on your keyboard at the same time to open the task manager.
  • Click on the “Details” tab and then scroll down to find the explorer.exe service. Select it and then click “End Task”
  • Restart Windows PC to see if the problem is gone.

Restart HP Laptop

  • Turn off the HP laptop that has a black screen after you sign in.
  • Take out the power cable, the battery, and any other gadgets that provide power.
  • Turn off the machine and wait a minute or two.
  • Reconnect the battery and power line to the laptop and turn it back on.
  • Sign in using your password to see if the problem with the black screen has been fixed.

Undo Recent Changes, Perform System Restore

  • Type control panel when you press the Windows + R keys. Click “System and Security” in Control Panel.
  • Select “System Protection” after clicking on “System.”
  • Click on System Restore… button under System Restore.
  • Click Next, then choose the Restore Point you want to use. Click Next again to keep going.
  • Click Finish to confirm that you want to use the Restore Point you made to bring the OS back to a previous state.

Disable App Readiness

  • Type “services” in the search function and then select the first solution that appears.
  • Find “App Readiness” and double click on it. Click on the drop-down menu next to “Startup type”
  • Choose “Disabled” and then click “Apply” and “OK”

Disable Fast Startup

  • Click “Power Options” in your computer’s control panel.
  • Click “Choose What the Power Buttons Do” and then “Change Settings That Can’t Be Done Right Now.”
  • Uncheck “Turn on fast startup” and click “Save Changes” to undo the change.

Use HP Emergency BIOS Recovery Feature

If a current version of BIOS has been added to your HP laptop, it could have caused the screen to go black. Your HP laptop saves a copy of the working BIOS for you, and it’s easy to get back to the working BIOS as shown below. After you do that, your laptop will turn on every time.

Turn off your laptop and plug it into a charger. Press and hold the Windows + B keys on your keyboard, then press and hold the Power key for a second. Then, release all the keys you were pressing. After about 40 seconds, your screen will go black and you’ll hear a beep. Then you’ll be on the BIOS screen, where you can go back to the BIOS version that worked.

Reasons For HP Laptop Black Screen Issue

Display device/adapter problems

A computer might also have a black screen if its display device or video adapter is broken and can’t show pictures. This is often the case when the PC sounds fine but can’t show anything on the screen.

An LCD monitor is an example of a viewing device that is outside of the computer. On the other hand, a video adapter is a piece of hardware, like a graphics card, that makes the pictures before sending them to a display device.

Faulty system update or software/app installation

A black screen can also be caused by a full system update or the installation of new software. Most of the time, this is caused by conflicting orders or coding that can mess up the computer’s main programming and stop some important processes. Before making any big changes to your PC’s system, you should always back up your files, especially the ones that are important.

Connection issues with the monitor

A black screen can sometimes be caused by a broken link between the computer and its display panel. Desktop users often do this by accident when they pull the wire out of its port on the computer case, the monitor itself, or both. This could also happen if you connect a laptop to an external monitor, especially if the connection is broken.


Why is my HP computer screen black but still running?

If the graphics driver is broken or there is a problem with the back light of the LCD screen, the screen might stay black. Connect an external monitor and restart the machine to test the screen. If the screen is black but you can hear the computer working, this test can help.

Why does my HP laptop keyboard light up but the screen stays black?

If your computer lights up but there is no display, that means the system is getting power, but the GPU might be broken, your internal disk drive might be damaged or corrupted, your display might be broken, or the LVDS cable, which connects your motherboard to your display, might be loose.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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