How to Fix App Crashes on Windows 10: A Complete Guide

If you’re a Windows 10 user, you’ve likely faced the issue of apps crashing or freezing at some point. This can be frustrating, but luckily there are solutions available. In this guide, we’ll walk you through how to fix app crashes on Windows 10.

Common Solutions for App Crashes

Before jumping into more complicated solutions, it’s always a good idea to check for these common issues:

  • Ensure that the app was installed successfully by reinstalling it.
  • If you have antivirus software, temporarily disable it while installing the app.
  • Try downloading an older version of the app and see if the issue persists.

Using System File Checker (SFC)

SFC is a utility in Windows 10 that can find and repair corrupted or missing system files. Here’s how to use it:

  • Type “cmd” in the search bar and run it as administrator.
  • Type “sfc/scannow” in the command prompt to begin the scan and repair process.

Note: This command can reset Windows services to their default settings, so use “sfc/verifyonly” to only check for file integrity without making repairs.

Using Deployment Image Servicing and Management (DISM)

DISM is another utility that can help you repair Windows system images and files. Here’s how to use it:

  • Type “cmd” in the search bar and run it as administrator.
  • Type “DISM.exe /Online /Cleanup-image /Scanhealth” followed by “DISM.exe /Online /Cleanup-image /Restorehealth”.
  • Restart your computer.

Note: Only use DISM if SFC wasn’t helpful or was unable to repair corrupted files.

Fixing Windows Store Apps

If you’re experiencing issues with Windows Store apps, try these methods:

Resetting the Microsoft Store process

  • Run the command prompt as an administrator.
  • Enter “WSReset.exe”.
  • Restart your computer after the command has finished running.

Clearing the Microsoft Store cache

  • Navigate to C:UsersYour-usernameLocalPackagesMicrosoft.StorePurchaseApp_8wekyb3d8bbweLocalCache.
  • Select all files with “Ctrl+A” and delete them.
  • Restart your computer.

Reregister ownership of the Windows Store

  • Navigate to C:Program Files.
  • Find the “WindowsApps” folder and right-click on it, making sure to check the “Hidden items” box.
  • Click “Advanced” on the “Security” tab.
  • Click “Change” under “Owner – Trusted Installer” and enter your username.
  • Right-click the “WindowsApps” folder again and click “Add” on the “Security” tab.
  • Enter the username and set permissions to “Full Control”.
  • Type “Powershell” in the search bar and run it as administrator.
  • Type “Get-AppXPackage | Foreach {Add-AppXPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}” in the PowerShell console and press Enter.
  • Restart your computer.

Try a Clean Boot

Doing a clean boot of your computer can help you identify the cause of app crashes. Here’s how to do it:

  • Type “msconfig” in the search bar and click “System Configuration”.
  • On the “Services” tab, check the “Hide all Microsoft services” box.
  • Select all services except for the failing app and click “Disable all” then “OK”.
  • Open the Task Manager and navigate to the “Startup” tab.
  • Disable all startup services except for the failing app.


We hope this guide has helped you resolve your app crashes on Windows 10. If you need more assistance or have any questions, don’t hesitate to ask!


1. Can a corrupted system file cause app crashes?

Yes, corrupted or missing system files can cause app crashes on Windows 10.

2. Is it necessary to use command prompt as administrator?

Yes, some of the solutions in this guide require administrative privileges to run.

3. Will using SFC reset my Windows services?

Yes, using the “sfc/scannow” command in the command prompt can reset Windows services to their default settings.

4. How can I fix Microsoft Store app issues?

You can try resetting the Microsoft Store process, clearing the Microsoft Store cache, or reregistering ownership of the Windows Store as outlined in this guide.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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