How to Fix DirecTV Error 771

Error code 771 is so common because it can be caused by a variety of factors. Unlike error codes 721 and 722, which each have a single solution, error code 771 can be caused by a variety of factors. Stormy weather is usually the most common cause. If your receiver is looking for a satellite signal during a thunderstorm, do not bother attempting to fix it or calling customer service. They will not assist you in the event of a storm. Other less common causes of this error include accidental changes to cables or power supplies, the aftermath of a storm, and equipment failure, to name a few.

Retracing your steps prior to losing satellite signal is the most beneficial thing you can do for yourself. It is a sad fact that most of the time we are our own worst enemy, unwittingly sabotaging ourselves when all we want to do is relax and watch some TV. Before you begin troubleshooting, take a moment to reflect on anything you may have done that could have affected your signal in any way. Were you cleaning the gutters near your satellite cables? Perhaps you were moving furniture or purchasing a new surge protector. Could something have gone wrong? These are just a few of the questions you should ask yourself.

How to Fix DirecTV Error 771

How to Fix DirecTV Error 771

You need to see the Error code on your TV screen

Before you begin troubleshooting, double-check that what you saw on your screen was the 771 error code. If you see “retrieving signal” or “no signal,” your TV is most likely on the wrong channel or input. However, if you are certain, proceed to step two.

Locate your access card

On most receivers, the access card is hidden behind a small panel. Eject the card and wait 30 seconds before reinserting it. This may resolve the problem, but there is a chance that you still have a problem with your dish or the cables that connect to it. This is a quick fix, but if it does not work, proceed to the next step.

Examine your satellite dish

For those who use more than one receiver and experience this error, it is critical to determine whether something is blocking your dish, such as a fallen tree, ice, branches, vehicles, or even animals. Nothing should be in the way of the line of sight. So check for any and remove them.

Check your cables

This is one of the most difficult troubleshooting methods. This is due to the fact that this error can be caused by a number of factors. However, it will depend on how many receivers you use, as well as the model. Every receiver, regardless of model, has a “Sat In” port for receiving a signal from your dish. So you must find this port, unscrew the cables, and wait 30 seconds before reconnecting it. Check your TV screen to see if the error has been resolved. If nothing has changed, move on to the next solution.

Press the channel button

Tap your channel button up twice, then down. This usually results in a response signal being sent directly to your satellite dish. Most of the time, this corrects the error, and it is a quick way to correct this error. If this does not work, you can try the next step.

Check your SWIM power inserter

Some receiver models, particularly HD-DVR models, include a SWIM. This is easily located near the primary receiver. Simply unplug it, wait 20 seconds, and then plug it back in again. Check to see if the error has been resolved. If the problem is caused by interference, the signal should be restored after this. If not, proceed to the next solution.

Reset the receiver

This could take a long time, especially if you do not have a satellite signal. One of the simplest ways to reset your receiver is to locate the tiny red button near the access card; because pressing it may be difficult, it is best to use any small object, such as a pencil head, paperclip, etc., to press it. The reset will begin once the button is pressed. The television will go black as a result. Finally, you will see a DirecTV logo, and the satellite will start to regain signal. Depending on the model of receiver, you will see a percentage bar near the middle of the screen. You will regain the lost signal within minutes if the bar is close to 15%.

Final Words

Error code “771 – Searching for Satellite Signal” is the most frequent problem that DirecTV customers encounter. This error does not have to be as aggravating as many people believe. With a little help from an experienced DirecTV technician and a little elbow grease.

I hope you understand this article, How to Fix DirecTV Error 771.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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