How to Resolve Disney Plus Error Code 73: A Guide

If you’re experiencing the frustrating Disney Plus Error Code 73, don’t worry, you’re not alone. The launch of Disney’s new streaming platform has come with its fair share of bugs and issues. In this guide, we’ll walk you through the steps to fix this error and ensure a smooth streaming experience.

What is Error Code 73?

Error Code 73 is often related to location availability problems on Disney Plus. However, it may also indicate content availability issues, where certain content is restricted in specific countries. This contradicts Disney’s promise of making all content available to everyone. To address this error:

  1. Reset your internet connection and the device you’re using.
  2. Turn off your router, unplug it from the power source, and disconnect all Ethernet cables.
  3. Turn off your device (TV, computer, smartphone, tablet) and turn it on again.
  4. Reconnect all Ethernet cables to your router and power it up.
  5. If the error persists, it means the content you’re trying to access is likely restricted in your country.
  6. In this case, you can use a VPN service to make it appear as though you’re in a country where the content is available.
  7. Make sure to check if the specific content you’re trying to access is indeed available in your location.

Error Code 42: Connection Issues

Error Code 42 typically indicates a problem connecting to Disney Plus. This may be due to high demand and server overload, especially during the platform’s initial launch. Here’s what you can do:

  1. Make sure you have a stable internet connection with a minimum speed of 5 Mbps for streaming in 4K.
  2. Visit to check your internet speed. If it’s below 5 Mbps, consider upgrading your subscription or improving your internet connection.
  3. If your internet connection is fine, the error is likely on Disney Plus’ side. At this point, all you can do is wait for the service to fix the issue.

Error Code 83: Compatibility Problems

Error Code 83 is a common compatibility issue where your device may not be fully compatible with Disney Plus. Follow these steps to resolve it:

  1. Restart your device. Sometimes a simple restart can solve compatibility issues.
  2. Use Google to check if your device model is officially compatible with Disney Plus.
  3. If your device is compatible, make sure your firmware is up-to-date.
  4. Update the Disney Plus app and check for any available updates for your device.
  5. If you’re unsure how to update the firmware, visit the manufacturer’s website or watch tutorials on YouTube for guidance.

Remember, these are just a few of the common errors on Disney Plus. If you encounter any other issues or need further assistance, don’t hesitate to reach out to Disney Plus customer service for help. Have you experienced any of these errors before? Share your tips and solutions in the comments below to help others!

Frequently Asked Questions

1. Why am I getting Error Code 73 on Disney Plus?

Error Code 73 on Disney Plus usually indicates a location or content availability issue. Some content may be restricted in certain countries. To resolve this error, try resetting your internet connection and device. If the problem persists, consider using a VPN service to access the content.

2. How can I fix Error Code 42 on Disney Plus?

Error Code 42 on Disney Plus is commonly caused by connectivity problems. Make sure you have a stable internet connection with a speed of at least 5 Mbps. If your connection is fine, the issue may be on Disney Plus’ side due to high demand. Wait for the service to resolve the problem or contact their customer support for assistance.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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