How to Resolve the ‘ERR_CERT_AUTHORITY_INVALID’ Error in Google Chrome

If you’ve encountered the ‘ERR_CERT_AUTHORITY_INVALID’ error in Google Chrome, don’t worry. Although it may seem intimidating, this error actually indicates that your browser doesn’t recognize the validity of a website’s SSL certificate. In this article, we’ll guide you through some solutions to resolve this issue and regain access to the website.

Disable Firewall SSL Checking

Many antivirus programs, integrated into firewall applications, have built-in mechanisms to prevent users from accessing websites that don’t comply with the SSL protocol. However, you can temporarily disable this feature to bypass the ‘ERR_CERT_AUTHORITY_INVALID’ error. Here’s how you can do it:

BitDefender:

  • Go to Settings > Privacy Control > Antiphishing > Disable SSL scanning.

Kaspersky:

  • Navigate to Settings > Extend > Network Settings > Disable SSL Settings.

Avast:

  • Access Settings > Active Protection > Web Shield > Customize, and then uncheck the option to Enable HTTPS scanning.

If you’re using Windows Firewall, there isn’t a direct option to disable SSL. However, you can temporarily turn off the firewall while browsing the site:

  • Open the Start menu and search for “Windows Defender Firewall”.
  • Click on “Turn Windows Defender Firewall on or off” in the left menu bar.
  • Enable the “Turn off Windows Defender Firewall” option for both public and private networks.

Clear Chrome Cache

In some cases, the browser may still display the ‘ERR_CERT_AUTHORITY_INVALID’ error even after the website has updated its SSL certificate. This can happen because the browser is loading the cached copy of the site instead of the updated version. To fix this issue, you’ll need to clear the browser cache files. Follow these steps:

Here’s how to clear the Chrome browser cache:

  • Launch Google Chrome and go to its Settings page.
  • Scroll down to the ‘Privacy and Security’ section and click on ‘Clear Browsing Data’.
  • Select ‘Cookies and other site data’ as well as ‘Cached images and files’.
  • Change the ‘Time Range’ to ‘All Time’.
  • Finally, click the ‘Clear Data’ button.

Delete System SSL Cache Files (Windows)

To improve the loading time of websites that use Secure Sockets Layer (SSL), your system saves the SSL state of each site you visit. However, this can cause issues when a website updates its SSL certificate, as the browser may still fetch the old cached files. To resolve this, consider clearing the SSL states from your system. Here’s how:

To remove cached SSL certificates from a Windows operating system:

  • Open the Control Panel through the Start menu.
  • Change the ‘View By’ menu to ‘Large Icons’ and select ‘Internet Options’.
  • Switch to the ‘Content’ tab and click the ‘Clear SSL State’ button.
  • Click ‘Apply’ and then ‘OK’ to save the changes.

Conclusion

By following the steps mentioned above, you should be able to resolve the ‘ERR_CERT_AUTHORITY_INVALID’ error in Google Chrome. Remember to consider any security implications before disabling firewall SSL checking or modifying system settings. If you have any further questions or need assistance, feel free to reach out. Happy browsing!

Editorial Staff
Editorial Staffhttps://www.bollyinside.com
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!

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