How To Fix Roku Remote Not Working

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Check How To Fix Roku Remote Not Working

If you need to know how to fix a broken Roku remote, the good news is that there may be a simple remedy. With the tips provided here, you should be able to resume streaming your shows, movies, Twitch or YouTube channels, or anything else that streams regularly, in no time. Roku remotes are easy and straightforward, thanks to their tiny design and few buttons. This is one of the main reasons why the Roku Streaming Stick 4K is at the top of our list of the best streaming devices.

However, from time to time you may find that your Roku isn’t working, and if the problem is with your remote, here’s how to fix it. If your Roku remote has stopped syncing, the first thing to do is replace the batteries. If it doesn’t work, there are a few additional options you could consider before giving up. If none of these suggestions work, you can either replace it with another Roku remote or convert an existing device to your new Roku remote. Read on to learn how to do all of these things.

How to Fix Roku Remote Not Working

Check the batteries in your Roku remote

Let’s start with the simplest explanation: are you sure your device’s battery hasn’t run out? Slowly degrading performance is a sure indicator that the power supply could be the problem. Some Roku remotes require two AA batteries; others require two AAAs. Check the label on the remote to verify. The batteries can be accessed from behind the sliding panel on the back of the device.

How to Pair a Roku Remote

Another common cause of a Roku remote not working is that the remote has become unpaired from the box it is supposed to operate. System updates, low power, changing Wi-Fi networks, using the device with another Roku box, or a simple glitch could theoretically trigger an unexpected unpair. Fortunately, it’s easy to pair a Roku remote with a Roku box or streaming device. Just follow the instructions below:

  • Unplug your Roku box from its power source.
  • Wait 10 seconds, plug the box back in, and wait for the home page to load.
  • Locate the pairing button on your remote. It is usually located on the front of the device or in the battery compartment.
  • Press and hold the button for five seconds or until you see the Roku remote blink.

Remember, some older Roku models come with an IR pointer instead of using your Wi-Fi connection. If you have a Roku IR remote that is not working, check to make sure there is no debris blocking the receiver, either on the remote or on the box/TV. Also, make sure there are no obstructions in the line of sight from the remote to the Roku box.

Reset your Roku remote

You can reset Roku remotes by performing a specific sequence during the box or device boot process. To reset a Roku remote, follow the steps below:

  • Remove the batteries from your Roku remote.
  • Remove the power supply from the Roku box/device (or go to Settings > System > Reboot System > Reboot if you have a Roku IR remote that still works).
  • Wait 10 seconds, and then plug your Roku box back into power.
  • Wait for the home screen to load.
  • Reinsert the batteries into your Roku remote.
  • If your Roku TV remote still doesn’t work, continue to our next tip.

Check for HDMI interference

  • In its official literature, Roku acknowledges that the remotes on some of its models are affected by interference from nearby HDMI cables. The issue is especially prevalent on Roku streaming devices that plug directly into your TV’s HDMI port. The solution is to use an HDMI cable extender, which allows your streaming device to be placed further away from the TV’s HDMI port.
  • You can use any HDMI extender you have in your house. However, if you don’t already have one, Roku will send you a short extender for free. To claim your free cable, you just need to fill out the appropriate form on the Roku website.

Check your Wi-Fi connection

If you’ve worked through all of the Roku remote troubleshooting tips but still haven’t had success, your Wi-Fi connection could be to blame. The Roku remote doesn’t require an internet connection to connect to your set-top box, but it does need a working local network. If your local network is down for some reason, remote control will not work until the connection is restored. If you’re technically savvy enough, it might be worth digging deeper into router configuration; Something may have happened that is causing the remote connection to hang.

Use the official Roku remote app

  • Although using your smartphone as a Roku remote isn’t ideal, there is an official Roku remote app that you can download and use for free on both Android and iOS. It is a reliable stopgap. Before you open the app for the first time, make sure you’re on the same Wi-Fi network as your Roku streaming device.
  • As soon as the app loads, you will see the Discovery screen. Allow the process a few seconds to complete and you should see your Roku box listed. Tap the name to make the connection. Apart from being used as a Roku TV remote, the Roku app has many other cool features that are worth using.
  • This includes access to free movies and TV shows on your device through The Roku Channel, the ability to use your device’s headphone connection for private listening, keyboard support (and, on some models, voice input) and a way to cast content from your device to the TV screen.

Roku App Troubleshooting

If your phone app can’t see your Roku box, there are a couple of possible causes:

  • Network Access: Make sure your Roku box hasn’t disabled its network access. Go to Settings > System > Advanced system settings > Mobile app control > Network access to check. You must ensure that the Default or Permissive option is selected.
  • VPN: Remember, the Roku remote app won’t work if your phone or Roku box is connected to a VPN.

Unfortunately, if your Roku remote still doesn’t work after checking all these things, you may need to take the plunge and buy a new Roku remote.

Replace the remote for your Roku

None of the different remotes cost more than a few bucks to replace on Amazon. Just be sure to check that your Roku box or streaming device is compatible with the remote you’re about to buy before you buy.

Final words: How To Fix Roku Remote Not Working

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Editorial Staff
Editorial Staffhttps://www.bollyinside.com
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!

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