Troubleshooting Android’s Smart Lock: Solutions When It Stops Working

If you’ve ever been frustrated by your Android device not staying unlocked at home or work—even when you’ve set up Smart Lock—you know the inconvenience it can cause. This guide will provide you with practical solutions to get Smart Lock functioning smoothly again.

Since the introduction of Android 5.0 Lollipop, Smart Lock has offered a balance between security and convenience, encouraging users to maintain necessary security measures without the hassle. However, Smart Lock, especially the Trusted Places feature, can sometimes falter, requiring a bit of troubleshooting to get it back on track.

Here, we’ll delve into the causes and solutions for Android Smart Lock failures, ensuring seamless operation. We’ll also update our discussion to reflect the latest in smart device security practices, providing you a comprehensive understanding of how to maintain your device’s integrity.

Increasing Location Accuracy

  • Head to the Settings menu, then to Location or Connections (depending on your device).
  • Look for ‘Location Method’ or ‘Locating Method’ and ensure ‘High Accuracy’ mode is enabled.
  • Restart your device post changes to check if Smart Lock functionality has improved.

Compass Calibration for Better Location Detection

The compass on your device plays a crucial role in location detection, which affects Smart Lock performance. Google Maps offers an intuitive way to calibrate your compass by moving your phone in a figure-eight motion—a few times might just do the trick.

Resetting Trusted Agents

  • Within Settings, navigate to Security (or Lock Screen and Security), then to ‘Trusted Agents.’
  • Toggle Smart Lock (Google) off and on again, then restart your device.
  • This might resolve inconsistencies with Smart Lock recognizing your trusted locations.

Ensure the Latest Android Version Is Installed

  • Visit ‘Settings,’ go to ‘Software Update,’ and select ‘Download and install’ to update your device’s software.
  • With the latest Android updates, you may find that Smart Lock’s reliability improves.

Utilizing GPS Coordinates for Trusted Places

  • Under Smart Lock settings, use the map to select your Trusted Place by coordinates instead of an address for greater precision.

Monitoring Google Account Usage Across Devices

  • Review your Google Account’s security settings to ensure your Smart Lock isn’t conflicting with multiple devices using the same account.
  • Limit the account to a single smartphone to potentially resolve Smart Lock issues.


Fixing Smart Lock when it’s not working correctly involves a multifaceted approach that includes improving location accuracy, recalibrating the compass, updating your software, and adjusting settings. By following these steps, you can reestablish the reliability of this convenient feature, ensuring your device remains unlocked in trusted environments without compromising security.


Q: Why is Smart Lock not recognizing my Trusted Place?

A: This could be due to inaccurate location settings or the need for compass calibration. Ensure ‘High Accuracy’ mode is enabled and try recalibrating your phone’s compass.

Q: What should I do if Smart Lock Trusted Places works intermittently?

A: Reset the Smart Lock Trust Agents in your security settings, and ensure your Google Account isn’t connected to multiple devices that could interfere with performance.

By keeping these tips in mind, you can troubleshoot Smart Lock issues effectively, maintaining the balance between security and convenience on your Android device.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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