How to Fix ‘Unable to Connect a Wireless Keyboard’ Issue on Windows

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Check How to Fix ‘Unable to Connect a Wireless Keyboard’ Issue on Windows

If you’ve ever wanted to do something on your computer and write something but nothing happened, you’re not alone. We have all asked ourselves the eternal question: Why is my wireless keyboard not working? Wireless keyboard connection problems can be caused by a variety of issues, from bad drivers to interference from other devices. Wired connections are generally easy to repair and often work if you change the cable or simply unplug and plug the keyboard back in.

Problems with individual keys may mean a physical replacement is needed. However, mechanical keyboards with removable button switches are great because if the new switch fails, you can replace it. If your keyboard has fixed switches, it’s not that simple and you’ll need to contact the keyboard manufacturer. We’ll walk you through the troubleshooting steps you can use to fix your wireless keyboard. Most of these steps will also work for wired keyboards.

Fix ‘Cannot connect a wireless keyboard’ issue in Windows

check ports

The first thing to do is check your ports. Sometimes the problem can simply be with the port you plug the keyboard receiver into. Try plugging the keyboard receiver into different ports and see if that resolves the issue. Also, check that there are no power surges on any of the USB ports.


Resynchronizing the connection between the receiver and the keyboard also resolves the issue. In many cases, the problem is resolved by reconnecting the keyboard.

  • Look for a button on your receiving device (which must be connected to your PC). If you don’t have a button on your receiving device (some devices don’t have one), skip the next step.
  • Press the button on your receiver and insert it into the PC port
  • If a dialog or configuration screen appears, follow the instructions on the screen
  • Now look for a button on your keyboard. It should be at the bottom or to the side. Press this button Connect
  • You should see a green light on the receiver or a notification on your screen once the connect button is pressed. This means that the synchronization is successful. If you don’t see anything, that means the connection was not established between the receiver and your keyboard. You must repeat all the steps given above.

check the batteries

Check the batteries in the keyboard. If you just bought a keyboard, make sure there are batteries inside the keyboard. On the other hand, if you have an old keyboard, try installing a new set of batteries, as the old ones can run out.

remove interference

There are many things that can cause interference between your keyboard’s connections. This should be taken into account, especially if your keyboard randomly connects and disconnects. Things that can get in the way include wireless routers, radios, large metal objects, cell phones, electrical devices, fluorescent lights, and more.

As a general rule, you should keep electrical and metal devices at least 8 to 10 inches away from your keyboard or any other wireless device. Also, make sure you don’t place your keyboard or mouse on a metal surface. Large metal objects should be at least 3 feet away from wireless devices.

Run troubleshooter

If you’ve ruled out all hardware connectivity issues, it’s time to use the Windows troubleshooter to try and fix the problem. This troubleshooter will automatically detect any problems you may have.

  • Hold down the Windows key and press R
  • Type control.exe /name Microsoft.
  • Troubleshooting and press Enter
  • Select Hardware and Sound
  • Select hardware and devices
  • Click Advanced
  • Make sure the Apply repair automatically option is checked
  • Click Next

Final words: How to Fix ‘Unable to Connect a Wireless Keyboard’ Issue on Windows

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Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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