How to Send Custom Response-Based Emails with Google Forms

Learn how to send personalized notification emails to form respondents based on their answers. The Email Notifications plugin in Google Forms allows you to create response-based email notifications and send them to specific recipients. Follow these steps:

How to Send Custom Response-Based Emails with Google Forms

  • Install the Email Notifications plugin from the Google Forms store. Create a new form or use an existing one.
  • Create a new email notification and give it a useful name. Leave the “Email addresses to notify” field blank as notifications will be sent based on specific conditions.
  • Create a custom email template using rich text with customized placeholders for form fields.
  • Add conditional statements to the email notification rules to send emails only when specific conditions are met.
  • Save the rule and test it by submitting a test form entry. If the conditions are met, customized emails will be sent to specific recipients.
  • For more information, watch the Forms video tutorial and visit the help center of the Google Forms Notifications plugin.

Examples of Response-Based Emails

Example A: Send Emails to Different Departments

  • If you are collecting product information with a form, email notifications can be sent to different departments based on the selected product and location.
  • You can use dropdown options to send email notifications to different teams based on their selection.

Example 2: Send Emails to Class Teachers

  • If the form asks for parental consent, you can send customized email notifications to the student’s classroom teacher and the parent’s email address based on the response.
  • If the answer is “no”, no email notifications will be sent.

Final Remarks

That’s it! With Google Forms and the Email Notifications plugin, you can create custom response-based emails to form respondents. Contact us if you have any questions. If you found this article helpful, please share it with others to support us.

Frequently Asked Questions (FAQs)

1. Can I use the Email Notifications plugin for quiz-based forms?

Yes, the plugin is compatible with quiz-based forms.

2. Can I use custom placeholders for form fields in email templates?

Yes, you can use customized placeholders ({{Phone Number}}) in your email templates. These will be replaced by the actual values entered by the user.

3. Can I send email notifications to multiple recipients?

Yes, you can add multiple recipients to the “Email addresses to notify” field.

4. How do I test my email notification rule?

Submit a test form entry to see if the email notification rule is working correctly. Customized emails will be sent to specific recipients if the conditions are met.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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