‘The Device Was Reset. To Continue Sign In with a Google Account’ – How to Solve the Issue

If you see the message ‘The device was reset. To continue sign in with a Google account’ on your phone, it means that the device has been factory reset and you need to log in with a Google account to unlock it. But what if you’re unable to get past this message? We’ll guide you through the steps to resolve this issue.


1. What should I do if I can’t sign in with my Google account to bypass the message?

If you’re unable to sign in with your Google account and the message keeps appearing, you have two options. First, try signing in with the Google account that was previously used on the device before the reset. This should unlock the phone and allow you to continue using it. If you purchased a used device and don’t have access to the previous owner’s Google account, you can try the second option.

2. How can I bypass the factory reset protection (FRP) if I don’t have the original owner’s Google account details or if something went wrong with the reset?

If you don’t have access to the original owner’s Google account or if something went wrong with the factory reset, you can try performing another factory reset. This may fix any issues that occurred during the previous reset. If that doesn’t work, there’s a trick you can try.

Here are the steps to perform a factory reset on a Samsung Galaxy S7:

  1. Turn off your device.
  2. Press and hold the Volume Up and Home buttons.
  3. Keep pressing the volume up and home buttons, then press and hold the Power button until you see the Recovery startup screen.
  4. Release all buttons.
  5. Use the volume buttons to select “Wipe data/factory reset” and press the Power button to confirm.
  6. Select “Yes” to confirm.
  7. Select “Reboot system now” once the reboot is complete.

If the message was caused by a corrupted factory reset, performing a new reset should resolve the issue. If not, follow the next trick.

Here’s a trick to add a new Google account to your device and bypass the message:

  1. Connect your phone to a WiFi network.
  2. Go to the screen that asks for your Google account.
  3. Select the account text field to bring up the keyboard.
  4. Press and hold the ‘@’ symbol until a Settings menu appears.
  5. Select “Google Keyboard Settings”.
  6. In the top right corner, select the three dots.
  7. Select “Help & Feedback” and choose any item from the list.
  8. Long press to select any text on the page and select “Websearch” in the upper right corner.
  9. Delete the text in the search field and type “Settings”.
  10. Select “About Phone” and tap on “Build Number” seven times to enable Developer Options.
  11. Go back to the previous screen, Developer Options.
  12. Select “OEM Unlock” and tap back twice to exit.
  13. Restart your device.
  14. After the reboot, connect to WiFi. You should see a prompt to add a new Google account. Follow the instructions to add an account.

Following these steps should resolve the ‘The device was reset. To continue sign in with a Google account’ message.


We hope that this guide has helped you understand how to solve the issue of the device being reset. By following the steps mentioned in this article, you should be able to bypass the message and regain access to your device. If you have any further questions, feel free to reach out to us through the contact forum section.

Editorial Staff
Editorial Staffhttps://www.bollyinside.com
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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