Gary Zuch has been waiting for the delivery of a package for nearly a month now and now he fears it could end up in the wrong hands with delays at the US Postal Service (USPS).
“You know, we didn’t ship it on a slow ship from China,” Zuch said. “We just sent it just 70 km away.”
The Newport News the man said he and his wife sent gifts to an underserved family in Richmond, hoping to get their temper over before Christmas.
“It was supposed to be delivered on Friday, December 5,” Zuch said. “It includes gift cards that are decent enough to allow them to buy gifts, groceries and other expenses and it was important to us that this happened to them at Christmas.”
“The US Postal Service, similar to the larger shipping industry, continues to face short-term pressure on service performance across categories as it manages an all-time record in vacation volume this season,” said the spokesperson. “This negative impact is compounded by the shortage of temporary workers due to the surge in COVID-19, as well as the continued capacity issues of elevators and trucking to carry this historic volume of mail,” the statement said. US Postal Service.
“Amid the historic volume, the postal service continues to evolve its network, including ensuring that the right equipment is available to sort, process and deliver a historic volume of mail and packages during the holiday season,” said continued the spokesperson.
“Our entire operations team, from pickups to processing to delivery, worked throughout the past weekend and continue to work around the clock to process historical volume. We accept any volume presented to us, which adds to our challenges. “
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