Virginia Tech is implementing updates to its two-factor authentication system, transitioning from the Duo iFrame to the new Duo Universal Prompt interface. The iFrame will no longer be supported by March 2024, ensuring uninterrupted use of Duo for the university’s authentication needs. The new interface offers improved compatibility and a streamlined user experience, while existing multi-factor devices and authentication options will continue to work. Users can seek assistance from 4Help IT support during the rollout of the new interface.
Upcoming changes to Duo two-factor authentication interface
Virginia Tech will be implementing updates to its two-factor authentication system, transitioning from the Duo iFrame to the new Duo Universal Prompt interface. The iFrame will be discontinued by March 2024, ensuring uninterrupted use of Duo for the university’s authentication needs. The new interface, known as the Duo Universal Prompt, offers improved compatibility and a streamlined user experience. Existing multi-factor devices and authentication options will remain functional with the new interface. Users can seek assistance from 4Help IT support during the rollout of the new interface.
Transition to the Duo Universal Prompt
The transition to the new Duo Universal Prompt interface will begin on Oct. 9 and will be completed for all services by March 2024. This change aims to provide a more user-friendly and efficient authentication experience for Virginia Tech users. The new interface ensures compatibility and continued functionality of existing multi-factor devices and authentication options. For more information about the transition and its benefits, visit Duo.com.
Assistance and Support
If users need assistance during the rollout of the new interface, they can contact 4Help IT support online at or by phone at 540-231-4357. The support team will be available to address any issues or concerns related to the transition to the Duo Universal Prompt interface.
