City of Miami Launches eStart, New App to Simplify Commercial Licensing

City of Miami Launches eStart, New App to Simplify Commercial Licensing

Posted on January 26, 2021

The City of Miami today announced the launch of its new mobile-friendly eStart web application, which allows users to apply for business licenses from their smartphone or computer. The new tool is designed to help entrepreneurs more easily open new businesses in the city of Miami, and it’s coming online as Miami’s drive to become a major hub for tech companies grows.

“Last year I challenged our administration to make it possible to open a business in Miami from a phone, and with the launch of eStart today, we have delivered on that commitment.” Miami Mayor Francis Suarez said. “Miami has always been a city – and an economy – supported by entrepreneurs and small businesses and eStart will ensure that future businesses of all sizes can open their doors even more easily.

The new eStart platform simplifies the business licensing process by providing users with step-by-step web content that explains the process of opening a business in the city of Miami. In addition to providing a clear breakdown of the process, eStart also simplifies the steps a business must take to secure their license by merging the Certificate of Use and Business Tax Receipt application into one form, eliminating the duplicate data entry for users and city departments.

“We are proud to launch eStart this week and have confidence that it will make it easier to open a business in the Magic City,” said Mike Sarasti, Chief Information Officer for the City of Miami. “A lot of hard work on the part of our team has gone into this effort and there is more to come as our goal is to continually improve eStart. Future versions of eStart will include special guides such as “Move Your Tech Business to Miami”, “Incentives Available”, and more. “

Mr. Sarasti and his team from the Department of Innovation and Technology (DoIT) has worked diligently over the past year – and despite disruptions caused by the COVID-19 pandemic – to create the new mobile-friendly web application. The DoIT team worked on the development of the platform in partnership with OpenCounter, a reputable technology company that specializes in providing licensing technologies to public sector agencies. User input was also fundamental in the development process, especially in its early stages. Prior to embarking on technology development with OpenCounter, DoIT used its internal Miami Innovation Academy process to gather valuable user feedback, build partnerships with foundations and local partners, and work with other city departments. to streamline existing processes.

Via: www.miamigov.com

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