Pittsburgh Action News posted a story about an apple yesterday iPhone owner who was scammed for $ 1,500. A woman named Donna Francis, who lives in western Pennsylvania, had received a call from what the caller ID on her phone called Xfinity Apple Support. She called Xfinity and was told the company did not have an Apple support team and Xfinity advised Donna to call Apple Support.
Using the phone number of the site Apple Web, Francis called Apple customer support. The call was intercepted by a hacker who told Francis that she had contacted Apple support and he told her, “You don’t want to waste time, people from Russia and China are hacking Your account. ”He quickly added,“ They just debited $ 5,000 from your account. ”
The hacker managed to convince Donna to allow him to remotely install software that took control of her iPhone. Speaking to the TV station Francis said, “” Before I knew it he was opening my Huntington Bank account and I said, “Why are you opening my Huntington account?” He said, “This is where I think they take the money.” The victim said she took screenshots showing the apps the scammer used to take control of her phone. Francis remembers telling the hacker, “I want you to stop right now!” And before I knew it, I could watch it. I watch it on the screen.
On the scammer’s ability to divert the outgoing call, an FBI official said, “I think it’s probably technically possible. But we do not see any trend of major incidents occurring at the local or national level. Earlier this month, however, another intercepted call was reported, this time in southwestern Pennsylvania. Anonymous person was trying to register for COVID-19 vaccination via Centraide line 2-1-1. Amie Downs, district communications director, explained what had happened.
Doug Olson, theagent Pittsburgh FBI Cyberspace Special Says Anyone Who Allows A Support Person To Take Remote Control Of A Device Should Check Certain information before accepting it. “Just say, ‘Let me take your number, who you are with, and I’ll call you back.’ Go find that person, validate who it is. Take that extra step and you get in touch with the institution you’re trying to get in touch with, rather than using that phone call from a scammer or email from a potential scammer. “The FBI agent goes on to say, “It’s definitely a red flag when someone contacts you that you haven’t contacted, even if it’s a problem you have.” Beware of unsolicited contacts or offers. “
This hack could spread to other parts of the country, so be careful and follow the advice of theagent of the FBI Olson so as not to become another victim.